Documentation

Email Official support articles about sending and receiving email on your website and domain. Websites and PHP Official support articles about websites, website building and PHP programming. HTTPS and SSL Official support articles about getting SSL certificates, installing them on your domain and making your website work with them. Fair Usage Limits Official support articles about the various fair usage limits that are applied to free hosting. MySQL Databases Official support articles about MySQL databases, managing them and using them from your site. Getting Started Official support articles with information to help you get started with your new free hosting account. Domains and DNS Official support articles about domain names, nameservers and DNS. WordPress Official support articles with information to help you use world’s most popular website platform: WordPress. Account Management Official support articles about managing your hosting account and it’s status. File Management and FTP Official support articles about files, file management, uploading, downloading and FTP.

Topic	Replies	Views	Activity
Why do I see ?i=1 at the end of a URL Websites and PHP	30	24209	June 25, 2026
Browser Security System - Features and Limitations Websites and PHP	21	40716	February 24, 2025
Which free SSL providers do you support? HTTPS and SSL	10	41228	October 1, 2025
How to force all traffic to HTTPS HTTPS and SSL	4	153232	February 16, 2024
Why Your Domain Redirects to suspended-domain.net Domains and DNS	12	22584	June 10, 2025
How to get Free SSL (HTTPS) on InfinityFree HTTPS and SSL	8	91552	June 22, 2025
How to upload files with FTP File Management and FTP	5	215160	April 10, 2025
How to point your domain name to InfinityFree nameservers Domains and DNS	0	261935	March 26, 2020
How to setup Full SSL with Cloudflare HTTPS and SSL	6	17482	October 20, 2022
Getting started with a new web hosting account Getting Started	0	1241594	May 26, 2020
Redirected to InfinityFree 404 error page Websites and PHP	0	230383	June 1, 2021
How to add your domain with CNAME verification Domains and DNS	3	28393	September 5, 2025
Inode limit on free hosting Fair Usage Limits	3	53950	February 19, 2025
Why isn't my domain working yet? Getting Started	1	427273	January 30, 2024
How to move a website to a different directory File Management and FTP	0	3966	January 20, 2024
SSL checker shows "certificate not trusted" warning HTTPS and SSL	1	14265	September 7, 2021
WordPress Site Health warnings on free hosting WordPress	3	9003	March 24, 2025
Why are my files deleted after uploading them File Management and FTP	6	21081	December 16, 2025
Emails from my website aren't working Email	8	25754	April 16, 2025
Redirected to InfinityFree 403 Forbidden page Websites and PHP	8	130777	October 30, 2024
How to add your own domain to your account Domains and DNS	5	59473	November 14, 2024
How to install CMS (like Wordpress and Joomla) Getting Started	0	76134	December 12, 2017
How to install an SSL certificate HTTPS and SSL	2	115215	July 28, 2022
What does the hits limit mean Fair Usage Limits	3	55023	July 12, 2025
Can't change nameservers to InfinityFree Domains and DNS	0	15928	June 2, 2020
What is an Entry Process and what does the limit mean Fair Usage Limits	1	18693	August 14, 2026
InfinityFree Glossary - Terminology and their definitions Getting Started	0	1463	April 24, 2024
Connecting to MySQL from an external application MySQL Databases	0	13641	March 26, 2020
How to build a website with the Site.pro website builder Getting Started	2	43453	June 5, 2024
Help, I cannot connect to FTP File Management and FTP	2	55979	August 28, 2025
Http error 500 Websites and PHP	0	27503	March 26, 2020
Installation failed: There has been a critical error on your website WordPress	3	10820	July 19, 2022
How to create the CNAME records for free SSL HTTPS and SSL	7	119709	May 12, 2025
Getting started with your premium hosting account Account Management	0	8590	July 31, 2021
My account was suspended for no reason Account Management	0	4453	March 26, 2020
[OBSOLETE] Site.pro site builder: Ask administrator to enable this feature Websites and PHP	2	2321	July 12, 2023
Can I put my own ads on my website Websites and PHP	2	10590	May 9, 2022
How to delete a hosting account Account Management	0	16797	March 26, 2020
How to verify your website in Google Search Console Websites and PHP	1	10526	April 12, 2025
Garbled characters and question marks in database data MySQL Databases	0	2140	April 27, 2024
How to delete your InfinityFree client area profile Account Management	0	6198	March 12, 2022
Why SSL doesn't work on www subdomains and other free subdomain SSL issues HTTPS and SSL	0	1906	October 20, 2025
How to avoid SQL injection attacks MySQL Databases	2	3134	September 3, 2023
FTP Error: Disk Quota Exceeded File Management and FTP	1	9633	February 19, 2025
How to backup your website File Management and FTP	8	11950	May 13, 2025
How to transfer a domain to InfinityFree Domains and DNS	0	11236	March 26, 2020
What does Subdomain / Addon Domain / Parked Domain mean Domains and DNS	0	100100	March 26, 2020
Unable to access phpMyAdmin MySQL Databases	1	12084	March 9, 2024
How to point your domain to InfinityFree from other nameservers Domains and DNS	0	15973	August 10, 2024
How to set MX records on your domain Email	2	15523	August 12, 2022