Documentation

Email Official support articles about sending and receiving email on your website and domain. Account Management Official support articles about managing your hosting account and it’s status. Websites and PHP Official support articles about websites, website building and PHP programming. Domains and DNS Official support articles about domain names, nameservers and DNS. MySQL Databases Official support articles about MySQL databases, managing them and using them from your site. HTTPS and SSL Official support articles about getting SSL certificates, installing them on your domain and making your website work with them. Fair Usage Limits Official support articles about the various fair usage limits that are applied to free hosting. Getting Started Official support articles with information to help you get started with your new free hosting account. WordPress Official support articles with information to help you use world’s most popular website platform: WordPress. File Management and FTP Official support articles about files, file management, uploading, downloading and FTP.

Topic	Replies	Views	Activity
Why do I see ?i=1 at the end of a URL Websites and PHP	30	23918	June 25, 2026
Browser Security System - Features and Limitations Websites and PHP	21	40198	February 24, 2025
Which free SSL providers do you support? HTTPS and SSL	10	40772	October 1, 2025
How to force all traffic to HTTPS HTTPS and SSL	4	152549	February 16, 2024
Why Your Domain Redirects to suspended-domain.net Domains and DNS	12	22302	June 10, 2025
How to get Free SSL (HTTPS) on InfinityFree HTTPS and SSL	8	91092	June 22, 2025
How to upload files with FTP File Management and FTP	5	210516	April 10, 2025
How to point your domain name to InfinityFree nameservers Domains and DNS	0	260148	March 26, 2020
How to setup Full SSL with Cloudflare HTTPS and SSL	6	17420	October 20, 2022
Getting started with a new web hosting account Getting Started	0	1198601	May 26, 2020
How to add your domain with CNAME verification Domains and DNS	3	27845	September 5, 2025
Redirected to InfinityFree 404 error page Websites and PHP	0	223198	June 1, 2021
Inode limit on free hosting Fair Usage Limits	3	52391	February 19, 2025
How to move a website to a different directory File Management and FTP	0	3931	January 20, 2024
SSL checker shows "certificate not trusted" warning HTTPS and SSL	1	14216	September 7, 2021
WordPress Site Health warnings on free hosting WordPress	3	8872	March 24, 2025
Why isn't my domain working yet? Getting Started	1	409052	January 30, 2024
Emails from my website aren't working Email	8	25536	April 16, 2025
Redirected to InfinityFree 403 Forbidden page Websites and PHP	8	125610	October 30, 2024
How to add your own domain to your account Domains and DNS	5	58965	November 14, 2024
How to install CMS (like Wordpress and Joomla) Getting Started	0	74128	December 12, 2017
How to install an SSL certificate HTTPS and SSL	2	114515	July 28, 2022
Why are my files deleted after uploading them File Management and FTP	7	20772	August 25, 2026
Can't change nameservers to InfinityFree Domains and DNS	0	15751	June 2, 2020
What is an Entry Process and what does the limit mean Fair Usage Limits	1	18007	August 14, 2026
InfinityFree Glossary - Terminology and their definitions Getting Started	0	1420	April 24, 2024
Connecting to MySQL from an external application MySQL Databases	0	13484	March 26, 2020
How to build a website with the Site.pro website builder Getting Started	2	40864	June 5, 2024
Help, I cannot connect to FTP File Management and FTP	2	55300	August 28, 2025
Http error 500 Websites and PHP	0	27145	March 26, 2020
Installation failed: There has been a critical error on your website WordPress	3	10709	July 19, 2022
How to create the CNAME records for free SSL HTTPS and SSL	7	119538	May 12, 2025
Getting started with your premium hosting account Account Management	0	8521	July 31, 2021
My account was suspended for no reason Account Management	0	4366	March 26, 2020
[OBSOLETE] Site.pro site builder: Ask administrator to enable this feature Websites and PHP	2	2308	July 12, 2023
What does the hits limit mean Fair Usage Limits	3	53091	July 12, 2025
Can I put my own ads on my website Websites and PHP	2	10509	May 9, 2022
How to delete a hosting account Account Management	0	16676	March 26, 2020
How to verify your website in Google Search Console Websites and PHP	1	10416	April 12, 2025
Garbled characters and question marks in database data MySQL Databases	0	2103	April 27, 2024
How to delete your InfinityFree client area profile Account Management	0	6167	March 12, 2022
Why SSL doesn't work on www subdomains and other free subdomain SSL issues HTTPS and SSL	0	1747	October 20, 2025
How to avoid SQL injection attacks MySQL Databases	2	3105	September 3, 2023
FTP Error: Disk Quota Exceeded File Management and FTP	1	9576	February 19, 2025
How to backup your website File Management and FTP	8	11816	May 13, 2025
How to transfer a domain to InfinityFree Domains and DNS	0	11150	March 26, 2020
What does Subdomain / Addon Domain / Parked Domain mean Domains and DNS	0	98410	March 26, 2020
Unable to access phpMyAdmin MySQL Databases	1	11949	March 9, 2024
How to set MX records on your domain Email	2	15382	August 12, 2022
How to point your domain to InfinityFree from other nameservers Domains and DNS	0	14325	August 10, 2024