Their host doesn’t use the same servers as we do, meaning a server is either dedicated to iFastNet, InfinityFree or the other company.
Thanks for the update!
“Unfortunately, some data was permanently lost and could not be recovered. Accounts experiencing the 404 and FTP home directory errors have all lost their files.”
very worrying on a hosting service (I know I know, it’s free and I0m grateful, but… i guess this could happen too on ifasnet as the servers are there?)
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I also found the FTP site is working and all site files were missing. I re-uploaded my files and the site is up and running again.
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It’s possible the restoration is still happening gradually, and not all accounts have been properly restored.
If the issue persists, resetting your hosting account password via the client area may be needed.
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It can happen on any server from any provider. There are some variables of course, like how the server is configured, what hardware is being used and how the storage is being used.
But disk corruptions are not contagious diseases that can easily affect infect nearby systems. So this problem happening on premium hosting is about as likely as this happening on any other hosting.
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in my website undert htdocs folder all of my folder are deleted automatically. Why this happened and how can I back my website back? Please any one help me
Please read
Do you have a backup? If not, no one can help you.
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Will I get my files again?
Please read the response above:
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