Like I wrote in my previous post:
FTP access should now be restored for all accounts. The accounts that did not have FTP access earlier today will see that their files have been removed.
This is the result of the file system corruption. Unfortunately, the files of your account were lost because of this, despite our best efforts to recover them.
Everything else on your account, including (very important) your databases, are not affected.
We terribly regret that this has happened, but sadly there is no way we can recover your files.
Please do not send any more messages about this. As much as we wish things were different, there is nothing we can do for you.
As this is still an outage topic, please follow the outage communication rules. As always, posts in violation will be deleted without warning.