All my website files in htdocs folder were deleted without any notifications

[Greenreader9]

One of these may unfortunately be the cause.

Website IPs 185.27.134.116 and 185.27.134.98 are down

IMPORTANT: Please read the Outage Communication Rules before posting! Since some time earlier today (June 3), the website IPs 185.27.134.116 and 185.27.134.98 have been down. If your website is on one of these IPs, you may see errors like this: ERR_CONNECTION_TIMED_OUT The connection has timed out Error 522: Connection timed out You can view the website IP address of your hosting account in the client area. This issue is caused by a storage issue on the server. The storage is currently bei…

Sites on Hosting Volume vol1_2 down: 404 error and FTP/file manager down

And as a reminder to everyone: please follow the outage communication rules. Which includes not hijacking this topic with unrelated questions about other things, like cron jobs. If you are affected by the issue, then both your website and FTP would have been dead. I received a reply from iFastNet earlier today. What happened was that an error in a core database caused the home directories of some accounts on vol1_2 to be deleted. There were safeguards in place to help prevent this, but they w…