Why my files in file manager is deleted

[Admin]

@Blackzzone

Hopefully admin will start investigation asap

I was already investigating this yesterday:

Failed Bragging Attempt

The “Files” link next to the subdomain is an easy button which connects you to the htdocs folder of that specific domain. So instead of having to use the main File Manager button and then looking for the folder yourself, you just click that button and can start editing right away! This option isn’t new though. It has been there for years, but it looks a bit different with a design update of the client area. But in your case, it does look like all files and directories are gone, so neither butt…

I also wrote what I know here:

Various ongoing issues: websites, file manager, FTP, databases

IMPORTANT Please observe the outage communication rules before posting. Introduction There are a few issues going on that affect some websites. For all of these issues, iFastNet is aware of the situation and is doing their best to resolve them as quickly as possible. Please do not create additional topics, messages or reports about this. We’re all aware of the issues, and more posts will not help us figure out what’s going on. No files in FTP and file manager Many accounts on different Hostin…

@joshii

I am having the same issues as well.

Here is my website information:

Username: epiz_29083171

In your case, the file manager doesn’t connect at all. That’s a different issue.

Can you please try this first?

Help, I cannot connect to FTP