When uploading zip, getting error of FTP Quota has exceeded

[if0_37456052]

When uploading zip, getting error of FTP Quota has exceeded

[JxstErg1]

Hi and welcome to the forum! Please try to use another FTP client like FileZilla (here is how to set it up), extract the zip file on your computer, then upload the contents of the extracted folder on your domain’s htdocs folder.

If it still doesn’t work, you might have used all your INODEs or disk space:

FTP Error: Disk Quota Exceeded

If you have an account with many files or large files, you may hit the error Disk Quota Exceeded. This error is typically caused by either two issues: You have reached the disk space limit of your account (5GB). You have reached the inode limit of your account (30,000). You can see your disk space usage and inode usage in the sidebar in the control panel. Please note that the counters in the control panel are not live and are only refreshed once per day. What does the inode limit mean In Li…

[if0_37456052]

No data is used yet please refer the screenshot

Alo i tried uploading using the FTP but after 100% file transfer the zip file automatically gets disappeared

[JxstErg1]

@if0_37456052

Alo i tried uploading using the FTP but after 100% file transfer the zip file automatically gets disappeared

This is why you should…

@JxstErg1

extract the zip file on your computer, then upload the contents of the extracted folder on your domain’s htdocs folder

…with that FTP client, and not rely on the File Manager, because if the zip file is bigger than 10 MBs it will be deleted from the system because of a file size limit explained in this article:

Why are my files deleted after uploading them

Sometimes, when you upload a file, the upload is completed but the file is deleted immediately afterwards. This is usually caused by one of the following issues: The file is not in a htdocs folder All websites files must be uploaded to either the main htdocs folder, or to the domain specific htdocs folder (like example.com/htdocs). You cannot upload files to other directories on your account. If you try to create or upload files anywhere else, they will be deleted automatically. The file type…

And even if you manage to upload it successfully, extracting it through the File Manager is not a native process in FTP, so the server has to download the zip file, extract it on its side and then upload the extracted folder, and since the File Manager is also shared, the server doesn’t have enough power to do that and that function will eventually fail.

[if0_37456052]

Uploading the extracted folder helped in that case but what if i need to upload file size more than 10 MB via file manager then how to do it?

[Frank419]

As described in the article, you cannot upload files larger than 10MB. A limit is a limit.

[if0_37456052]

okay got you. Thank you for assistance