Website completely gone

[TheGuy920]

My website files are gone!

My site (http://dscordapp.net) has recently lost all of its files.
I did not check up on it for a bit of time, nor did I receive any email from infinityfree asking if my site was still in use, or anything like that.
(refering to this My website is gone?)
My account has not been deleted, just the files are missing.

I really only had a few .htaccess files and was relying a cloudflare service worker.

The MAIN problem now is that my subdomains are screwed over. The folders for the subdomains are gone and seem to be broken. I have deleted the subdomains in the control panel, and re-added them with no luck. I have manually added the folders for the subdomains [ sub_domain → htdocs → my_files ], and again, no luck.

I can create the subdomain folders, but they dont work, even with time to update.

Why have my files disappeared, and why are my subdomains broken?

[Greenreader9]

Unfortunately this might have happened to you.

Sites on Hosting Volume vol1_2 down: 404 error and FTP/file manager down

IMPORTANT: Please read the Outage Communication Rules before posting! Since about 24 hours ago, the websites on the Hosting Volume vol1_2 are down. If your website is on this hosting volume, you will see the following issues: Your website shows the error: “404! We couldn’t find that page.” FTP connection shows: “421 Home directory not available - aborting” The file manager doesn’t log you in. You can view your Hosting Volume in the client area. At this time, it’s unclear what is going on.…

[TheGuy920]

Not sure how I missed that. Thank you, for letting me know. fuck

[Greenreader9]

It is bad, hopefully you have a backup, and if not, I’m sure you learned a lesson

[TheGuy920]

yea like the post said it was just some .htaccess files, and I had a backup from a few weeks ago, only had to change a few lines. But yea after this, I’m making full backups of everything!