The site and account are not working

[anon14614995]

I registered an account on August 22. Today is August 25, the site and account are not working. Why?

[jaikrishna.t]

did you use a custom domain name? if so please mention. if you used a subdomain please mention. this will help us to find the solution efficiently!

[KangJL]

Make sure your CNAME or A record is correct.

Screenshot of CF dns will be good

[KangJL]

Follow this guide

A Full Guide To Cloudflare

Hello, I will show you how to easily set up Cloudflare, Edit Records, and Troubleshoot with images! PLEASE READ BEFORE STARTING!!! Cloudflare cannot be used on free subdomains from InfinityFree. You can use Cloudflare on Custom Domains (yoursite.com) and with Custom Sub-Domains (subdomain.yoursite.com). A video tutorial can be found at the end of this guide, should you get stuck. You must connect your domain to your InfinityFree account first. Read more here. Set-Up Cloudflare Go to Dash…

[anon14614995]

Is that right? Don’t need MX values?

[Greenreader9]

Please show the IP, and make sure it matches the one in the client area. There isn’t a reason to hide the IP, as many accounts use it.

MX records are only for mail, so you don’t need them.

[anon14614995]

I copied the IP from the Website

[Greenreader9]

The issue is that your site is setup to use HTTPS, but you don’t have an SSL certificate. Follow the guide below.

How to get Free SSL (HTTPS) on InfinityFree

If you’re using free hosting with your own domain or a subdomain, you’ll want to make your website work over HTTPS (SSL). Fortunately, InfinityFree provides all the tools you need to make it so. If you like videos better then text guides, scroll on down to the bottom of this guide. This guide uses the control panel functions and the Free SSL Certificates tool provided by InfinityFree to get SSL up and running on your site. This article only applies to custom domains Free subdomains (like your…

[KangJL]

@Greenreader9

but you don’t have an SSL certificate

@anon14614995 is using CF. CF SSL will kick in in 24hrs time

[anon14614995]

cloudflare

[KangJL]

@anon14614995

cloudflare

Unless you have minimally a self-signed cert, full mode will not work.

[anon14614995]

SSL worked when I redirected to Google Cloud

[Greenreader9]

Not sure what you mean by that. Either follow the guide I posted, or set Cloudflare SSL to “Flexable”

[anon14614995]

[Greenreader9]

@anon14614995

everything is too long…

Is all part of the internet. You will eventually get used to it

It should be setup correctly now, you may just have to wait for Cloudflare to issue you a certificate. Nothing more is needed on your end.

[anon14614995]

OK thank you! Good support!

[anon14614995]

Hello. My domain is not working yet. Is this normal?

[KangJL]

@anon14614995

omain is not working yet. Is this normal?

No. That’s because you keep changing nameservers!!
Nobody can help you if you keep doing it

[anon14614995]

I don’t understand what I should do? I fixed the DNS yesterday.

[KangJL]

@anon14614995

what I should do?

Decide which nameserver you are going to use, IF or CF?