License inactive in Softaculous

Hosting Support
1

My InfinityFree website is https://we-create.great-site.net/.
I am facing softaculous license inactive as below image.

Capture
Capture1362×596 34.2 KB

Cause of this effect, I can’t change wordpress updating setting in my wordpress.

After I search on community, I saw some post related my problem.

Above post, I saw Admin commented “issue was resolved days ago, and wasn’t a website issue in the first place” since June 3. If so, what should I do to active my softaculous again?. I can’t click anything on softculous screen.
Please help me. Thanks in advance.

3 Likes
2

Exact same problem, new user here, ssl up and everything but i can’t enter the installer…

3

Just moved here for migration, facing same problem :frowning:

1 Like
4

Im new member here and get some problem with softtaculous lisence expired

1 Like
5

me also facing same error , please suggest if any one know solution

1 Like
6

I am a new user as well. Is this problem with just new users or everybody is having this issue?

7

Screenshot 2021-11-17 075148
Screenshot 2021-11-17 0751481184×305 22 KB

I cannot do anything on the softaculous site how can I fix this issue Please help, I don’t think an IP address expires and it looks like a lot of people are having this issue.

8

I am having the same problem. Can anyone help please?

9

everyone has this issue, i’m using this host for 1 month now

11

Looks like license is inactive & hope admins will fit it soon

Your license is not active or it has expired. If your license has expired, please renew it to continue using this Software.

thanks
cebu properties

12

This error is common. iFastNet will have to renew it or anything else. It is a time taking process.

1 Like
13

Screenshot 2021-11-17 130106
Screenshot 2021-11-17 1301061290×297 14.8 KB

I get the same issue too

14

Also have this problem

15

As the post I mentioned, I also think like you. But it’s about after 5 month since June, I think some better solution for this problem we can get. That’s why I posted this topic. If still same cause of iFastNet or some usual issues, let it be. And let’s wait until fix. :ok_hand:

1 Like
16

How many time they need?

17

The Softaculous license needs to be correctly installed on the Softaculous server. So that’s an issue on our end, not with your account.

But I just checked it and it seems to work now, so I guess iFastNet already fixed this.

5 Likes
18

Nice

1 Like
19

Yes - fixed now. Thank you

1 Like
20

Yes, I confirm it is finally fixed

1 Like
21

So, from this moment on, we have to keep in mind. If we face such a problem again in future, all we have to do is just wait until issue is fixed. :slightly_smiling_face: :+1:

1 Like