Domain Pointing

when you manage to access the panel to change the domain there, I need it

That’s up to you! We don’t control the contents of your website, we don’t dictate which platform you should use to make your site and we don’t control which features are possible in the platform you have chosen to build your website.

So whether this is possible depends on how you’ve chosen to build your site.

For basically everything: no, we can’t do it for you. Either you can do it yourself or it can’t be done at all. If the platform doesn’t let you add your domain, it means the domain cannot be added. And if you can’t add your domain name right now because the control panel is down, it means we also cannot add your domain because the control panel is down.

Yes, everyone needs the control panel for various reasons. We’re aware of the issue and are working to get it fixed.


hello, I made the right notes but it still does not recognize it, do I have to do something else or do I have to wait?
Uploading: Captura de Tela (131).png…
Uploading: Captura de Tela (132).png…

when I enter my domain it says it was suspended, why is that? can you explain to me what is going on

It says that everything is fine, but it does not enter the site using the new domain or the infinityfree one


more because my account was suspended if everything was ok, I was just trying to point the domain, now that it seems that it was going to work this happens, it was costly to set up my website, I would like to know what is happening, can you explain to me please?

now it came back more when opening

my site it gives a feeling how it looks, can you help me

I made another account and I already put it with the custom domain, it seems that everything is right, but look how it is

Uploading: Captura de Tela (139).png…

Your domain is working for me know. But as you were moving it across accounts, it’s possible that you couldn’t view the site yet due to DNS caching. You can learn more about that here:

I see a blank page on your website, and the Network tab shows the page returns with an error code 500. This usually means that your PHP code has crashed.


see how it is, everything is ok, it just doesn’t open
Uploading: Captura de Tela (140).png…
Uploading: Captura de Tela (141).png…

Your images did not upload (again)

Please make sure the images are fully uploaded before you submit your post.

And I also get an HTTP 500 error when visiting, so please follow the steps in this article:


help me with this error please, I’ve tried everything, everything seems to be right but it’s giving this error,

Did you read?

If not, read it now


yes, I read the entire article, deleted the folder, renamed it but it didn’t work

Well, I can see you do not read.
Suit yourself then

1 Like

yes I read the whole article,
I can’t login to wordpress
I can’t activate the error page as it is in the article, look at it, it doesn’t give the option, I did everything that is there but it didn’t work, help me

There is no need to.
You can do this


I did what you said but it didn’t help at all, nothing appeared, just the same message, what do I do now?