Cant upload wordpress.zip

[JxstErg1]

There are also these KB articles that can interest him:

Why are my files deleted after uploading them

Sometimes, when you upload a file, the upload is completed but the file is deleted immediately afterwards. This is usually caused by one of the following issues: The file is not in a htdocs folder All websites files must be uploaded to either the main htdocs folder, or to the domain specific htdocs folder (like example.com/htdocs). You cannot upload files to other directories on your account. If you try to create or upload files anywhere else, they will be deleted automatically. The file type…

How to upload big files / archives

InfinityFree has a file size limit of 10 MB on all servers. You cannot upload files larger than 10 MB. Installing large scripts A particular software package may be larger than 10 MB in size. Because of this limit, you cannot upload the archive directly and have it extracted on the server. However, you can easily upload the contents manually. To do so, you will first need a good FTP file manager for your desktop and setup an FTP connection. See the how to upload files with FTP article for more…

What is the file/upload size limit

On all InfinityFree servers is a file size limit of 10 MB. It’s important to note that this is a file size limit and not an upload limit. The difference is subtle, but important. An upload limit could be set through PHP settings, but this limit is enforced on the file system level. No PHP configuration can override this limit and it applies to files uploaded through FTP or the file manager as well. Can the limit be increased? No. The size limit is fixed and cannot be increased in any way. 10 M…

They all reference the file size limit and also have workarounds in them to make sure they’re uploaded correctly.

@dionkb, also read these.