Account Suspension Inquiry

[Venvebubble]

Which one?

[Admin]

@KangJL

You may want to remove A or CNAME record from the dns entry in CloudFlare

You can also try to enable “I’m Under Attack” mode first to try and reduce the traffic. You can also setup IP Access rules so only traffic from your IP address is allowed, and everything else is blocked. Removing the A and CNAME is a last resort.

As for:

Which one?

The ones for your website. So that’s the A or CNAME record for your base domain, and for the www subdomain.

This will take down your website, but it should allow it to keep working so you have some opportunity to fix things. Or at least get a backup.

[Venvebubble]

I’m using the theme “BuddyX” And all plugins that I use are:
Ad Inserter
Akismet Anti-spam
All In One WP Security
BuddyPress
Christmas Countdown Widget
Classic Widgets
CookieYes | GDPR Cookie Consent
Elementor
FluentSMTP
Forminator
Hello Dolly
Image optimization service by Optimole
Kirki Customizer Framework
LoginPress
myStickymenu
Nextend Social Login
Otter – Page Builder Blocks & Extensions for Gutenberg
Proxy & VPN Blocker
Rank Math SEO
rtMedia for WordPress, BuddyPress and bbPress
Send Users Email
Simple History
User Registration
Wbcom Designs - BuddyPress Activity Filter
WP 2FA - Two-factor authentication for WordPress
WP Maintenance
WP-Ban

[anon54841129]

That’s a lot of WordPress plugins, including some that are known not to work well on free hosting on their own because of how much resources they use. I would advise temporarily disabling access to your site through Cloudflare the way @KangJL suggested, and then downsizing to only plugins that are absolutely necessary.

Alternatively if you feel you need that many plugins, you can try upgrading to premium hosting which has much higher resource limits.

[Venvebubble]

How many inodes comes with premium hosting?

[anon54841129]

They don’t list a specific inode limit (though you might be able to ask them) but the problem you’re experiencing has nothing do to with inodes. Reaching the inode limit doesn’t suspend you. You were suspended for hitting the entry process limit.

What is an Entry Process and what does the limit mean

One of the limits InfinityFree enforces is the Entry Process Failures limit, also abbreviated to Entry Process limit or EP limit. This article explains what an entry process is, what the limit means and how you can control it. What is an entry process? Every time a request to a URL on your website is made, a new program is started to retrieve the content of that URL. This process then executes your code, sends the response to the visitor, and finally quits. Note that one entry process is creat…

[Venvebubble]

Why do I need to buy new domain when I want premium to infinityfree?

[anon54841129]

You shouldn’t have to buy a new domain since you already have one. Simply select that you’re using an already existing one. When your account is set up you can contact iFastNet and have them migrate the contents of your free account to your premium one.

Getting started with your premium hosting account

Did you just upgrade your website to premium hosting? Awesome! To make the most of your upgrade, here are some things you need to know. You are now a customer of iFastNet InfinityFree is a free website hosting provider, sponsored by iFastNet. InfinityFree does not provide any premium hosting services. The premium hosting services advertised on InfinityFree’s website and panels is provided by a different company, iFastNet. So if you have any questions about the premium hosting, the status of yo…

[Frank419]

@anon54841129

They don’t list a specific inode limit

It’s 380k on starter premium, 840k on super / ultimate premium, and unlimited under acceptable usage on bussiness.

[Venvebubble]

But I want to keep my domain on infinityfree and not ifastnet.

[Frank419]

@Venvebubble

keep my domain on infinityfree and not ifastnet

Why? What makes you want to keep the domain here?

---

First of all, you can always buy a new premium account without transferring domains.

But the migrations exists there in order to reduce the hassle of having to tweak a lot of random settings of your site.

[Venvebubble]

Because

[Frank419]

That’s a good reason I admit

But a migration is still recommended — as long as you are purchasing with the referral links in our site, you are showing love to us by generating a commision for InfinityFree.

Especially when you got a rather good custom domain, and your site is too heavy for free hosting.

[Venvebubble]

But how they can verify that I own the website, that I want to migrate?

[Greenreader9]

Because the email address will be the same, and you have to provide the accounts username

[Venvebubble]

But how do I keep cloudflare on the domain? If I change nameservers to the ifastnet’s nameservers?

[Greenreader9]

The same way you use Cloudflare here:

A Full Guide To Cloudflare

Hello, I will show you how to easily set up Cloudflare, Edit Records, and Troubleshoot with images! PLEASE READ BEFORE STARTING!!! Cloudflare cannot be used on free subdomains from InfinityFree. You can use Cloudflare on Custom Domains (yoursite.com) and with Custom Sub-Domains (subdomain.yoursite.com). A video tutorial can be found at the end of this guide, should you get stuck. You must connect your domain to your InfinityFree account first. Read more here. Set-Up Cloudflare Go to Dash…

[Venvebubble]

But does my files dissapear if I change hosting/nameservers? Because I don’t want to lose my website files.

[Admin]

Don’t worry, your website is completely safe. Nothing you do with your domain name can cause any damage to the website as it’s stored on your hosting account. Wiping a website as soon as the domain doesn’t point to our servers anymore would be insane.

If you setup the DNS records at Cloudflare ahead of time, you can switch your DNS to Cloudflare without even a single second of downtime to your site. If you don’t set up Cloudflare correctly, it may make your website unavailable, but it will definitely not just remove the files from your hosting.