Your account is Temporarily Suspended

Your website was suspended for getting too many hits because you got too many hits. Seems quite self explanatory, isn’t it?

The client area has a link to an article which explains more about the limit.

There seem to be multiple people today reporting issues with Daily Hits suspensions for “no reason”.

I can see two possible situations where this could happen:

  • There is an error in our calculations and accounts are being suspended that shouldn’t be suspended.
  • Your site got a lot more traffic for some reason than usual. This could be bot traffic.

I looked through our records, and it seems there aren’t more accounts getting suspended for daily hits than usual. If we made an error, I would expect the number of suspensions would be much higher, but that’s not the case.

So option #2 seems like the only reasonable explanation.

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