Wordpress No installations found!

[nano90]

epiz_32424902 (e.g. epiz_XXX) or nanoservicios.com

(please specify the website or account you are asking about)

wordpress No installations found !

(please share the FULL error message you see)

I was trying to migrate my website to another account, but I couldn’t. Therefore, now I am trying to return everything to normal with the previous account and it gives me a wordpress error. I’m afraid I’ve lost everything.

(other information and details relevant to your question)

[KangJL]

Right, if you do not keep backup(s) you have indeed lost everything…

[Admin]

I checked the account epiz_32424902 but I see WordPress installations there in the files, which is good.

The domain nanoservicios.com is currently using Go Daddy nameservers and pointing to an IP address owned by Google.

So maybe fixing this is as simple as changing your domain’s nameservers to point the domain to our hosting again, and you’ll find your site as you left it.

How to point your domain name to InfinityFree nameservers

Before you can add your domain name to your hosting account, you need to point it to the InfinityFree nameservers. The nameservers of your domain name are a setting at your domain registrar to allow you to host a domain name with a different provider. So you need to change these settings at the site where you bought your domain name. Most registrars have different panels and we can’t cover them all in this guide. For this guide, we’ll use NameSilo as an example. Step 0: Find the correct namese…

@nano90

wordpress No installations found !

Where do you see that error? It sounds like it’s from Softaculous. Just because an installation isn’t in Softaculous doesn’t mean it’s gone: Softaculous installation info can get lost or you can install WordPress without Softaculous in the first place.

[nano90]

thanks for answering!!. I already put the name servers back as they correspond. I think everything is back to “normal”. the error is now “This site can’t be reached”.

[KangJL]

No issue