Hi InfinityFree Support,
I’m using Wordpress + WooCommerce on my site with the Printful integration for automatic order fulfillment. Everything is connected, but orders do not sync automatically to Printful. They only appear after I press the “Refresh Data” button in Printful.
After checking, I found that the WooCommerce authentication URL access test fails, and when visiting the webhook URL:
https://merchstore.bobthecow.org/wc-api/printful
it returns -1.
It seems that mod_security or some security rules are blocking Printful’s webhook POST requests, which prevents automatic order sync.
Could you please:
Disable mod_security for the URL /wc-api/printful or
Allow POST requests from api.printful.com to that URL
This will allow Printful to automatically receive new orders and process them in real time.
Thank you for your help!