Why my web-site did not works?

Website URL

http://gajet-city.ct.ws/

Good afternoon, I downloaded the OpenCart installer to my FTP account - but when I try to peel my domain, I do not receive a single response from the server - it feels like there is no access or DNS is not configured. What is the problem, how to diagnose and how to solve?

I’m getting this:

What are you expecting to see?

remember it can take up to 72 hours for all the DNS updates.

4 Likes

@olegparusniy You are seeing this page because you have clicked on sitebuilder which has replaced your opencart’s index.php

Please follow the guide below on how to remove sitebuilder and restore your website

6 Likes

Hello where did you have that open page with OUR WEB SITE IS COMING SOON HEADER? WHY that page is showed it just for you and i am did not saw it?

here my browser page it is

Good day you showed me the instructions to adilate sitepro admin panel but in my account there is not even a button to delete site.pro account.
here is my account web site.

This is strange, can you post a screenshot of your htdocs directory

If you are using file manager please made sure you hide the url address as this contains your encrypted password !

6 Likes

hello yes here it is

I’m not sure how your old website has been deleted but it has for sure, the only thing there now is the sitebuilder index.php

I hope that you have a backup that you can restore :+1:

4 Likes

Was your OpenCart site working before?

In the listing of your htdocs directory, I can see a folder called uploads. When I try to open the corresponding URL at http://gajet-city.ct.ws/upload/ , I see a PHP error.

Specifically, that PHP error is the result of a bug in OpenCart. The bug is already fixed, but only available with the latest version of OpenCart, and you’re running a slightly older version which still has the issue.

https://forum.opencart.com/viewtopic.php?t=228527

So to fix this, please:

  1. Grab the latest version of OpenCart which doesn’t have this issue.
  2. When trying to install it, please upload the contents of the upload folder to your htdocs folder, not the upload folder itself.
4 Likes

hello yes i did - but when i try to get with my browser adress
i did not see anything changes and besides I understand that I need to create a user for mysql database. But I don’t have access to this