Why my files in file manager is deleted

Hosting Support
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Click control panel and open file directory

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My file manager is still empty

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Donā€™t know if itā€™s related to the intervention being done to resolve this issue, but iā€™m now experiencing some very slow speeds when loading some resourcesā€¦

Any ideas?

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Just an fyi, the loading time has improved to normal levels (around 300ms).
I also experienced some slowness yesterday for the first time.

Guessing the servers have been busy with wtv is going on at iFastNet.