Website site can’t be reached

[anon99152148]

Website site can’t be reached
(since Saturday, Oct 1)

timelymanor.net

ftp and file manager work

name servers on domain registrar are set to ns1.epizy.com & ns2.epizy.com

viewing Domain page in Vistapanel does not list timelymanor.net

trying to add the domain results in an ‘error adding domain’ message

(other information and details relevant to your question)

[KangJL]

@anon99152148

name servers on domain registrar are set to ns1.epizy.com & ns2.epizy.com

No you did not

Please do this

How to point your domain name to InfinityFree nameservers

Before adding your domain name to your hosting account, you need to point it to the InfinityFree nameservers. This guide will walk you through the necessary steps using Spaceship as an example. Keep in mind that different domain registrars have different interfaces, so the exact steps may vary. Step 0: Find the correct nameservers Before changing your nameservers, you need to determine which nameservers to use. The appropriate nameservers depend on your account type: For new accounts or exist…

Then add domain to hosting account

[Oxy]

[anon99152148]

This issue has been resolved. Thanks for your help.

The domain registrar had put the domain on hold, and once that was corrected the domain could be added to infinityfree.