Good morning, Username: epiz_28346608 URL: luca.great-site.net My website files disappeared all of a sudden and the htdocs folder is now empty. Could you please advise why the files have been deleted and if I can restore them? Unfortunately I don’t have a backup. Thank you Luca

This is likely what happened. [image] Website IPs 185.27.134.116 and 185.27.134.98 are down System Issues I’m closing this topic now to prevent any more spam. To repeat: the website IPs are back up but all files were lost. This is the best we could do to resolve this iss…

There is also another incident [image] Sites on Hosting Volume vol1_2 down: 404 error and FTP/file manager down System Issues And as a reminder to everyone: please follow the outage communication rules . Which includes not hijacking this topic with unrelated questions abou…

Website disappeared - Empty htdocs

Hosting Support

KangJL July 5, 2021, 6:09am 2

This is likely what happened.

Unfortunately, the file are gone forever. Remember to backup next time