Error Message
Hello,
I’m facing an issue while importing template using a ‘Starter Templates’ plugin on my WordPress installation.
Related article says it might be server error and asks me to reach out to the server administration/hosting provider to fix this issue.
Can you please take a look. Looking forward to hearing from you.
Thank You!
Regards,
Saleem Basha Khaleel
Admin
September 1, 2020, 9:56am
2
If you search Starter Templates in this forum, you’ll see many people having the same issue:
https://forum.infinityfree.com/search?q=starter%20templates
Unfortunately, “it might be a server issue” doesn’t exactly give us a lot to go on and “reach out to the hosting provider” is a cheap way to throw their poor error handling over the fence.
I don’t know what causes this issue or how to fix it. I don’t know Starter Templates and I don’t know what the “it might be a server issue” issue is.
1 Like
Maybe it is same like this:
@HaydenANG Maybe he mean about WP theme.
Some WP themes (such as Punte ) provide demo contents.
@muhittin I think it isn’t because of outgoing connection blacklist, but because of max_execution_time or max_input_time from server PHP settings.
In this server, those are set to only 20-30 seconds.
For a theme that has many demo contents to be downloaded, those settings won’t be enough.
The ideal value is 900 seconds, but you can’t change those, except you upgrade to premium hosting.
Admin
September 2, 2020, 1:08pm
4
I’m quite sure it’s the same issue, but I still don’t know what causes the issue.
I just tried to install Astra and import a starter template, but I didn’t get any issue like this. It all worked as it should.
1 Like
system
Closed
September 17, 2020, 1:08pm
5
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