Trouble adding custom domain

[KangJL]

Since you have posted vague question, I can only refer you to these

How to transfer a domain to InfinityFree

If you currently have a website with another hosting provider, you may be wondering: how do I transfer everything to InfinityFree? To answer that question, it’s important to note the difference between a Hosting Account and a Domain Registration. A Domain Registration gives you the ownership of a particular domain name (e.g. example.com), and enables you to make services like websites and email addresses available on that domain. However, a domain registration itself does not provide those se…

How to add your own domain to your account

While a free subdomain is a great way to get started, a website looks a lot more professional with a custom domain name. Fortunately, you can register your own domain name with an external company (like NameSilo) and use it on InfinityFree. There are multiple ways you can add the domain name as an account. You can create it as a new account or add it to an existing account. Before you start: configure your domain’s nameservers Before you can add the domain name to your account, you need to ver…

Unable to set nameservers: DNS query refused

Before you can add a domain name to your account, you need to point it to the InfinityFree nameservers first. However, some domain providers show an error like this when trying to change the nameservers: DNS Query Refused If that happens, your registrar will tell you that the nameservers must be configured first. What causes this issue Before you can add your domain to your InfinityFree account, you need to verify you can control the domain. The usual way to do so right now is by setting th…

How to point your domain name to InfinityFree nameservers

Before you can add your domain name to your hosting account, you need to point it to the InfinityFree nameservers. The nameservers of your domain name are a setting at your domain registrar to allow you to host a domain name with a different provider. So you need to change these settings at the site where you bought your domain name. Most registrars have different panels and we can’t cover them all in this guide. For this guide, we’ll use NameSilo as an example. Step 0: Find the correct namese…