Hello there,
I am having trouble connecting the above mentioned domain to a custom domain which I bought through Strato.
I understand that I have to add infinityfree’s DNS name server to the domain-provider (in this case Strato). If I do so, I get the following error message from Strato: “An error has occurred. The specified name server is not responsible for this domain.”
Does anyone know, why this is happening and what to do about it?
Hope anyone can help.
KangJL
August 12, 2021, 4:16pm
2
Since you have posted vague question, I can only refer you to these
If you currently have a website with another hosting provider, you may be wondering: how do I transfer everything to InfinityFree?
To answer that question, it’s important to note the difference between a Hosting Account and a Domain Registration.
A Domain Registration gives you the ownership of a particular domain name (e.g. example.com ), and enables you to make services like websites and email addresses available on that domain. However, a domain registration itself does not provide those se…
While a free subdomain is a great way to get started, a website looks a lot more professional with a custom domain name. Fortunately, you can register your own domain name with an external company (like Spaceship ) and use it on InfinityFree.
When you try to point your domain to InfinityFree’s nameservers (ns1.infinityfree.com and ns2.infinityfree.com ), your registrar might refuse the change with error messages like:
DNS Query Refused
ERROR: Answer must be authoritative
The name server is not responsible for this domain
Domain is not activated in the nameservers
Before adding your domain name to your hosting account, you need to point it to the InfinityFree nameservers. This guide will walk you through the necessary steps using Spaceship as an example. Keep in mind that different domain registrars have different interfaces, so the exact steps may vary.
1 Like
Admin
August 12, 2021, 5:44pm
3
This topic may be relevant too:
I don’t think you can host your .de domain with us.
Even though you can point the domain name to our servers, our servers don’t know which account and website that domain name is related to. To do that, you need to add the domain to a hosting account. And to add the domain to a hosting account, you must change the nameservers of your domain to point to our servers first.
The .de extension is specifically listed in our article about “annoying domain extensions which are really picky about names…
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Hello there and thank you for your reply.
Kind regards,
This is probably stopping you.
When you try to point your domain to InfinityFree’s nameservers (ns1.infinityfree.com and ns2.infinityfree.com ), your registrar might refuse the change with error messages like:
DNS Query Refused
ERROR: Answer must be authoritative
The name server is not responsible for this domain
Domain is not activated in the nameservers
You can transfer your domain to someone else, and set your nameservers on a provider that allows it.
1 Like
system
August 23, 2021, 12:44pm
7
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