Softaculous is temporarily not available. This could be because your account is not active or because you have reached the inode limit. If this issue persists, please contact us on the Community Forum.
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I am trying to access Softaculous from my control panel to install a script, but it is showing a message: ‘Softaculous is temporarily unavailable.’
Welcome to the InfinityFree community forum! Good to have you here.
Most people answering here are volunteers. They’re often the fastest source of help. Admin (the only staff member) checks in about once a day for issues on our end.
Volunteers can’t see your account or website. Share what you actually see, like error messages and what happens when you try something. That’s more useful than your theory of what’s wrong.
AI tools often get InfinityFree wrong. If a volunteer’s advice differs from what an AI told you, please try the volunteer’s suggestion first.
Solving an issue is a joint effort. Try the suggestions you get and report back what happened.
Beep boop, I’m a bot! I dug through the forum to get you started. I sometimes get things wrong though, so do with this what you will until a human has a look.
Which hosting account are you opening Softaculous from? Please give me the username (it looks like if0_12345678) or the domain on it. Your profile has more than one account, and the control panel link you posted doesn’t show which one it is.
The error gives two possible causes: the account isn’t active, or it has reached the inode limit. Which one applies depends on the account. One of your accounts is suspended (at your request) and the other two are active. It would also help to know the inode count your control panel shows for the account.
An earlier topic with the same message turned out to be an account that hadn’t been set up correctly. The fix there was to remove the domain, deactivate the account and create a new one. Yours might be the same problem, and the account name and inode count would show whether it is.
The earlier topic with the same message and the fix I mentioned:
What is your site’s current inode usage? As the error message you shared points out, that’s one of the possible causes. Softaculous creates some temporary files on your hosting account whenever you open it, so having too many inodes can prevent it from working.