Slow server

I’m sorry for the delay.

iFastNet has investigated the issue, and concluded that the database server is healthy. However, more accounts than usual have been assigned to it by the account provisioning system, resulting in higher load than usual on the server. This high load may result in bad performance or intermittent connection issues.

The account provisioning has been tweaked so no new accounts will be setup on that database server. However, we don’t really have a way to redistribute accounts that are already on the server. Because of that, it may take some time for the load to stabilize and the quality of the service to be as good as it should be.

If you don’t want to wait for that, the only suggestion I can offer is to remove your domain from the current account, create a new account for the domain, and migrate your website to it. Your new account will be setup on a different server with better performance.

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