[RESOLVED] No HTTPS for some free subdomains - 2025-07-30

System Issues
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[RESOLVED] No HTTPS for some free subdomains - 2025-07-30

IMPACT: HTTPS connections to some free subdomains does not work, websites show an ERR_SSL_PROTOCOL_ERROR or similar error message.

AFFECTED: Some website IPs are affected, but not all. The issue affects free subdomains regardless of domain used. Effects on custom domains are not known at this time.

STATUS: Resolved

NEXT UPDATE: The issue is resolved.

WORKAROUND: None currently available.
LAST UPDATED: 2025-07-30 15:40 UTC

Please keep all discussion in this topic. New topics about this issue will be closed.

  • Only post if your error matches what’s described above
  • Different error or component? Create a new support topic instead
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8 Likes
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The issues should now be resolved.

The issues were caused by problems during the SSL certificate renewal for free subdomains. Most certificates have now been renewed successfully. Fixes have been implemented to prevent similar issues during future renewals.

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this is still happening for me

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most likely issue is caching. Please try clearing your browser cache and trying again (CTRL f5 will usually do the job).

If that doesn’t work, please share your link and a screenshot of the error message

3 Likes
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Is this related somehow with not able to add an SSL to my newly added domain (self-owned)? Clicking the “Add SSL Certificate +” dropdown but nothing happens..

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Please follow the topic rules listed at the bottom of the original post.

Please note that:

If you say the issue is still happening, then please do share a URL where we can check it.

Please note that:

Your issue ticks none of the boxes suggesting that it might be related other than “it’s also related to SSL”. So you can safely assume that it’s not related.

4 Likes
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hllowrld.infy.uk. Trying to update Wordpress it says there is no ssl certificate and when I try to access it anyway it says this website is not secure

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you need to remove the www. from the beginning in your wordpress settings

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A post was split to a new topic: SSL Issue

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still happening for me too
digitalagency.lovestoblog.com
ganjachickas.loveslife.biz

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Ohh ok I will try that

Edit: Didn’t work but I updated wordpress in softaculous then updated it and it worked. I don’t really know what fixed it tbh because it could have been the domain change.

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Both websites you listed are working fine from here, and have valid SSL.

The first website doesn’t work because WordPress is unable to connect to the database, but that’s unrelated to this outage.

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A post was split to a new topic: Domain Not Working

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