Subject: My Custom Domain raxzorx.sbs Shows 404 Error Even After Correct Setup
Dear InfinityFree Team,
My name is Ranjit and I’m reaching out for support regarding an issue I’m facing with my website.
I have a custom domain: raxzorx.sbs
Here is what I’ve done so far:
- I’ve updated the nameservers of my domain to ns1.epizy.com and ns2.epizy.com.
- The domain is active and DNS has fully propagated.
- I have uploaded all required PHP files (index.php, config.php, home.php, logout.php) into the htdocs directory via the file manager.
- My free subdomain (raxzorx.ct.ws) works perfectly and loads the site.
- However, when I try to open raxzorx.sbs, it shows a 404 – Page Not Found error.
I believe the domain is either:
- Not correctly linked to my hosting account, or
- The files are not being properly mapped to the domain’s root folder.
Please check if my domain raxzorx.sbs is properly attached to my hosting account and serving files from the correct directory.
Kindly let me know if I need to add the domain manually through the Addon Domains section or take any further steps.
Thank you for your support!
Best regards,
Ranjit
