Domain Issue

raxzorx · May 12, 2025, 11:59am

Hello Admins,

I am trying to add my domain raxzorx.sbs to my InfinityFree account, but I get the message “domain is already assigned and in use.”

I have never used InfinityFree with this domain before. It was previously hosted on Free2Host, and I have already deleted it from there. I’ve also updated the nameservers to point to InfinityFree (ns1.epizy.com and ns2.epizy.com), and it’s been over 72 hours.

Please help me remove/unlink this domain from your system so I can use it.

My InfinityFree username is: if0_38959499

Thank you!

dan3008 · May 12, 2025, 12:06pm

I assume Free2Host use IFastNet just like InfinityFree?

If you’ve only recently removed it from Free2Host, there may be a period of time before its properly removed.

looking at your site raxzorx.sbs it looks like its still being hosted somewhere, as there’s an active site showing.

The name servers are currently still showing as
ns1.byet.org through to ns5.byet.org. These changes can take a little bit of time

wasik405 · May 12, 2025, 1:27pm

Are you sure you removed the domain from your Free2Host account? Because it looks like your domain is still hosted with them. Please understand they use the same backend as we do, so you actually need to remove the domain from your Free2Host account, just changing the nameservers won’t work in your case.

raxzorx · May 12, 2025, 1:38pm

I am talking to their support team and have asked them but haven’t received any reply from them yet as to why my entire page is not going through its server.

raxzorx · May 12, 2025, 1:39pm

I have deleted the domain completely from there by clicking on delete domain from c panel

dan3008 · May 12, 2025, 1:45pm

so just to clarify, the above site currently links to the following login page:

is that the same page that was hosted with Free2Host?

Admin · May 12, 2025, 2:07pm

I looked it up and the domain raxzorx.sbs is currently still assigned to an account at free2host.eu.org, it’s definitely not deleted there.

If you don’t have access to the account, I will ask iFastNet to delete the domain for your there. Your domain is already pointing to our nameservers, which is sufficient proof for me that you own the domain name.

If we can do this for you, would you mind removing or updating your review on TrustPilot? You have given us a 1-star review there due to an issue caused by your previous hosting provider, and I don’t think it’s fair to punish us for that.

Posting a bad review is not the way to ask for support. We’re happy to help you here, you don’t need to punish us first for not doing something you haven’t asked us to do yet.

raxzorx · May 12, 2025, 2:22pm

Please help me, I will give you five stars because this has happened to me that my website is not opening in such a way, I have deleted it, from there also such domain is opening on this website

raxzorx · May 12, 2025, 2:22pm

You are right, you gave me my login page, in this case, that is not my login page, it is my old login page, I have deleted it.Even then the same website is opening

Admin · May 12, 2025, 2:40pm

The domain has now been removed from the previous account! So you can now add it to your account with us.

raxzorx · May 12, 2025, 3:32pm

If I am opening it then why is this website not opening? Now why is my site writing like this?

raxzorx · May 12, 2025, 3:33pm

This is what you can see son, I have inserted the HTML to take a try, this one is not visible

Jri-Creator · May 12, 2025, 3:34pm

Transferring domains from one account to another will take some time, maybe an hour or too. DNS Propagation might take 72 hours.

raxzorx · May 13, 2025, 11:45am

It is not happening, this is the problem, I have done all the setup

Jri-Creator · May 13, 2025, 12:28pm

Looks like your domain is working. You may have to clear your browser cache.

raxzorx · May 13, 2025, 11:53am

Subject: My Custom Domain raxzorx.sbs Shows 404 Error Even After Correct Setup

Dear InfinityFree Team,

My name is Ranjit and I’m reaching out for support regarding an issue I’m facing with my website.

I have a custom domain: raxzorx.sbs

Here is what I’ve done so far:

I’ve updated the nameservers of my domain to ns1.epizy.com and ns2.epizy.com.
The domain is active and DNS has fully propagated.
I have uploaded all required PHP files (index.php, config.php, home.php, logout.php) into the htdocs directory via the file manager.
My free subdomain (raxzorx.ct.ws) works perfectly and loads the site.
However, when I try to open raxzorx.sbs, it shows a 404 – Page Not Found error.

I believe the domain is either: