Thinking of upgrading to premium hosting? Here are answers to frequently asked questions, along with important details to consider before making the switch.
Premium Hosting is Provided by iFastNet
When you click an Upgrade button, you’ll be redirected to iFastNet.com. That’s because premium hosting is offered by our trusted partner, iFastNet, not by InfinityFree directly.
iFastNet is a separate company with its own systems and support. While we can answer general questions about premium hosting, InfinityFree is not an official support channel for iFastNet. For account-specific questions or anything related to your order, please contact iFastNet directly, they’re the only ones with access to their systems.
Upgrading Doesn’t Change Your InfinityFree Account
Because iFastNet’s hosting is completely separate, purchasing a premium account won’t affect your InfinityFree account. You won’t see your premium account in the InfinityFree control panel, and your free accounts will remain unchanged.
Also, buying a premium plan won’t automatically upgrade your existing website. However, iFastNet offers a free migration service to move your website over, just ask them after placing your order.
iFastNet Offers Free Website Migration
To start using your premium hosting, your website must be moved to iFastNet’s servers.
Thankfully, iFastNet provides a free, no-downtime migration service. After placing your order, simply contact iFastNet support, and they’ll take care of the rest.
How Do I Request Migration?
After purchasing your premium plan, simply contact iFastNet via their support ticket system. Note that you may need to sign up to their support portal to submit your request. Include your InfinityFree account details and the domain names you want to migrate. They will handle the process for you.
You Can Keep Your Free Subdomains
You can continue using your InfinityFree subdomains on premium hosting!
During migration, iFastNet can move all your websites, including those on free subdomains. However, some premium features may not be fully supported on migrated subdomains. For the best experience, consider using a free subdomain from iFastNet or using your own custom domain.
What Are the Benefits of Premium Hosting?
Upgrading to premium hosting offers several improvements over free hosting:
- No daily limits on CPU or file usage
- Faster performance and more resources
- Professional email accounts
- Automatic backups
- One-on-one support
For a full comparison of features, view iFastNet’s hosting plans.
Can I Get a Refund If I Change My Mind?
iFastNet offers a 7-day money-back guarantee on their premium hosting plans. If you’re not satisfied, you can request a refund within the first 7 days of your purchase.
If you would like to go back to free hosting after that, you will need to contact iFastNet to move your domains back.
Your Free Hosting Account Will Become Obsolete
Once your site is migrated, your old InfinityFree hosting account will no longer serve any purpose. It may still appear active, but changes made there won’t affect your live website on premium hosting.
All future updates and management should be done through iFastNet’s cPanel interface. You can safely deactivate your InfinityFree account or let it expire due to inactivity, it won’t impact your premium service.
Quick Checklist for Upgrading
Before Upgrading:
- Choose your desired premium plan.
- Make note of your domain names and website data
After Upgrading: