Need DMARC TXT Record for Email Fix on veritelegalsolutions.com

Hosting Support
1

Website URL (please specify the URL of the site on which you are experiencing the problem):

https://veritelegalsolutions.com

Error Message (please share the FULL error message you see, if applicable):

Delivery has failed to these recipients or groups:

@gmail.com

This message couldn’t be delivered because the sending email address was not recognized as a valid sender. The most common reason for this error is that the email address is, or was, suspected of sending spam. Contact the organization’s email admin for help and give them this error message.

Diagnostic information for administrators:

Generating server: xxx.namprd07.prod.outlook.com

[email protected]

Remote server returned ‘550 5.1.8 Access denied, bad outbound sender AS(42004)’

Original message headers:

Received: from xxx.namprd07.prod.outlook.com ([fe80::1724:8c84:bd82:d268]) by xxx.namprd07.prod.outlook.com ([fe80::1724:8c84:bd82:d268%6]) with mapi id 15.20.9094.018; Sat, 6 Sep 2025 01:29:20 +0000

MIME-Version: 1.0

Content-Type: text/plain

Date: Sat, 6 Sep 2025 01:29:20 +0000

Message-ID: PH7PR07MB9729C8E18FA037C8181E863CAF02A@xxx.namprd07.prod.outlook.com

Other Information (other information and details relevant to your question):

• My website is hosted on InfinityFree, and the domain veritelegalsolutions.com uses InfinityFree nameservers (ns1.infinityfree.com, ns2.infinityfree.com).

• I recently sent approximately 5,000 emails, after which this error started occurring.

• I’ve updated the DNS records in InfinityFree to include:

•  SPF: v=spf1 a mx include:spf.infinityfree.com \~all

•  MX: mx.veritelegalsolutions.com (Priority 0)

•  A Records: 185.27.134.171 for @ and www

• GoDaddy manages my domain, but the nameservers point to InfinityFree, preventing me from adding a DMARC TXT record there. InfinityFree doesn’t support TXT records for DMARC either.

• Blacklist checks (via MXToolbox) show 185.27.134.171 and 185.27.134.244 are not blacklisted.

• The issue persists despite waiting for DNS propagation (tested after ~2 hours).

• I need help adding a DMARC record (e.g., v=DMARC1; p=none; rua=mailto:[email protected] :wink: or an alternative solution to fix the 550 5.1.8 error.

Please advise on how to resolve this or if InfinityFree can add the DMARC record for me. Thank you!

2

Free hosting does not have full TXT record support, so you can’t add DMARC/DKIM here. However, you do have a custom domain, so I recommend you use Cloudflare as your DNS provider and add the records there.

6 Likes
3

Which email provider are you using to send these emails? Did you check the panel of your email provider to see if they show any more information about the issue?

When I search for this message online, the first result is this page from Microsoft:

In it, they say:

This NDR is generated if a user tries to send an email message after their account exceeds the sending limits in Exchange Online.

Seeing how this happened after 5000 messages, I’m guessing that:

  • You are trying to send the email through Outlook.com/Exchange Online.
  • The email account that you are using has a limit of 5000 messages which you are exceeding.

If I’m right, then this issue has absolutely nothing to do with your DNS configuration, and no amount of DNS configuration will help you.

Please note that email accounts are not suitable for bulk messaging, and they all have some limit on how many emails you can send with them. If you really need to send many emails, specialized email sending providers exist that can support much more messages. We use Amazon SES for this, but other options exist too, like Sendgrid, Mailgun or SMTP2GO.

The SPF and MX records are invalid. The MX host you’re pointing it to does not exist, and spf.infinityfree.com also does not exist.

Please use the DNS records instructed by your email provider(s). Imagining your own DNS records will at best not help, and at worst hurt your email sending and receiving.

6 Likes
4

Ok thank you I got mail working now using cloudflare and Zoho but now the dns pointed to infinity free isn’t showing the webpage

5

Thank you worked. But now it won’t go to infinity free site even though cloud flare has the correct dns pointing to IP

6

I’m getting an infinite redirect loop when I visit your site.

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Have you set up any redirect rules in Cloudflare, or on your website’s .htaccess file?

4 Likes
7

I haven’t set up any rules. Nor did I change htaccess

8

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