My site not gonna load


Not an Error but a Problem…

my Site is not gonna load in my country (Iran). I did some tests and it seems USA (or Even UK)sanctioned Iran to use InfinityFree hosts (maybe the only host I use)
are InfinityFree hosts not usable in Iran Anymore?
is there any Term of Use or Rule Changed/Added on InfinityFree about Persian Users (or even Cloudflare)?
or this issue is from the InfinityFree Hosts?

I already told you that we are not sanctioning you. What is happening when you load your website? What about a VPN?

It works perfectly fine for me


As far as I know, we haven’t blanket banned access from any country. Please be sure to consider the opposite as well: something on your end may be blocking access to our servers.

There may be some tests we can do to learn more. But to do so, we need technical details, not speculation and politics. What issue do you see when trying to access your site?


nothing… just entering url and it not gonna load up.
but works with using vpns
cpanel and the control panel works fine… they dont have problem
but the actuall host ( not be loaded
about Persian Censorship I used an app that bypass sanctions (NOT censorship) and it loads so that means it bypassed a sanction or anything like that

Sometimes it is enough to change the DNS resolver to bypass censorship

try this

or greater anonymity Tor Project | Download


A post was split to a new topic: 502

  • it not loaded ;-;
  • then how about that Persian users want to use site?

Then copy the content to another domain that is not flagged by some censor,
try one of the free subdomains here as well.

Screenshot 2022-11-03 013203
here is the error

ammm… didn’t understand, subdomains not working too

Do you have a PC?
Try running this command in powershell, cmd, terminal
and give us the result

You can help yourself with this and speed things up
P.S. most routers need a restart to pull new settings


(omg dude what is the replies limitation)

1 3 ms 5 ms 2 ms
2 * * * Request timed out.
3 37 ms 34 ms *
4 41 ms 30 ms 37 ms
5 75 ms * 78 ms
6 88 ms * *
7 34 ms 27 ms 37 ms
8 36 ms 38 ms 39 ms
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.

30 * * * Request timed out.

NEWS: now and is loading! :smiley:
but other subdomains such as and not gonna load

I think there are some issues with Iran’s Internet because they are cutting the internet in Iran and reconnecting it so maybe this is gonna be our problem (NOT sure)
However, if there is anything that must be fixed from InfinityHosts or even my site…
I respectfully ask admins to fix that.
ty <3

New users until they get member status have a more limited number of posts to prevent spam.

It looks like you never left the private network,
The only thing that comes to mind (I didn’t check so I don’t know)
maybe you connected the mobile phone to the PC and share the mobile network from the mobile phone to the PC so that’s why I see strange communication or some other reason why it remains in the private network.

A normal result for you would be to see Cloudflare servers at one point


ok i changed my network type to Public (image) but still there are so many timed out requests on cmd…
Screenshot 2022-11-04 133120
Screenshot 2022-11-04 133328

there is anything that must be changed in Cloudflare DNS?
cuz there are so many records on that :confused:

public vs private in win only means the visibility of your device to others devices in the network
(firewall rules etc.)

when I mentioned private network, I meant the IPs in tracert that are mentioned


Looking at the tracert result, it looks like the traffic takes a few steps within an internal network, which I assume is the backbone of your internet provider. After that, it just stops. The traffic never reaches the actual internet, which leads me to believe the traffic is being blocked by/at your ISP.

The fact that it does work with a VPN only proves this. If your website itself is configured incorrectly, it also won’t work over a VPN. If it does work with a VPN, it means the issue is related to your network.

Please contact your ISP about this. It seems it’s not possible to connect to the Cloudflare IPs from their network which, given the popularity of Cloudflare, will make many websites inaccessible from their network.

This is not something you can fix on your own computer or at Cloudflare. And since you’re not even able to connect to Cloudflare’s servers, there is definitely nothing that anyone can do on the hosting side to fix this.


yea I actually thought about that.
however, I contact ISP but I’m not sure they gonna fix that ;-;
ok, thank you for your support <3…
there is one (other) question:
there is anyway to have email accounts or PHP mail() function in the free plan? can I have one email account :slight_smile: ??

1 Like

Free hosting does not support PHP mail() or email accounts.

You can create custom email accounts with a provider of your choosing, and use SMTP for email