My domain name kiliun.rf.gd suspended

[kili_university]

kiliun.rf.gd

My domain name as mentioned above kiliun.rf.gd was suspended, this situation affects me because i cant reach to my site. I need your help

[Jri-Creator]

What type of suspension is it?

If it is a temporary suspension, such as a suspension from daily hits limits or CPU limits for example, you will have to wait approximately 24 hours for the suspension to lift.

If this is a permanent suspension, you will have to open a support ticket in the client area, because we will not be able to help you.

If you are the one who suspended your account, or your account was suspended due to inactivity, you will see a gray banner, and a button that says reactivate account. Simply reactivate the account to continue.

Check your Hosting account in the client area for more information, you will see it in a big red banner.

For more information, refer to this article:

My account is suspended, what can I do now

You’re probably looking at this article because your account was just suspended. If your account is suspended, it means you cannot login to your control panel, use FTP or visit your website. If you want to know what to do next, the first thing you need to know is why your account was suspended. There are three different suspension types. Suspended on request or inactivity If you used the Deactivate Account option in your client area or if your account has not received any visitors in 20-60 days…

[kili_university]

Website URL
https://kiliun.rf.gd

Error Message
My domain name as mentioned was suspended due to copy code from chatgpt and copying them into your server. This led to suspension of my account where i can’t retrieve it because i can’t get ticket and i am unavailable to reach my client area due to lost my account password. How to solve these two issues i dont want to create another account, this domain https://kiliun rf.gd contains my secret files and contains my full system files

[EdwardHamHam]

Unfortunately only the ticket support team is capable of dealing with permanent suspensions, and on InfinityFree you can only send a ticket from the client area account that controls the suspended hosting account. Unless you can successfully reset your password and get your client area account back, I don’t know that you’ll be able to send a ticket.

@kili_university

…this domain https://kiliun rf.gd contains my secret files and contains my full system files

For future reference it’s recommended to always keep a backup of your site on your own hardware. That way you’ll still have access to your site and its contents, even if you lose access to your hosting account.

[Admin]

I’m sorry, but I cannot help you. You had ample opportunity to prevent getting into this situation, yet you made the worst possible decision at every step.

What you have done so far:

• Sign up with a Google account, then delete that Google account, locking you out of the client area.
• Come here five days ago to ask for help, and I gave you instructions to backup your website and migrate it to a new hosting account.
• You did neither of those things. You didn’t backup your website, and you just kept working on the account for which you didn’t have access to the client area.
• That account was suspended, and while you should be able to request reactivation, you can only do that through the client area. Which you don’t have access to, which you knew about before uploading the content that triggered the suspension.
• Now you come here and say there were very important files which you don’t want to lose. But despite having almost lost them before, you have made no effort at all to safeguard the data. And by that I mean backing them up somewhere. Which is what I specifically told you to do just a few days ago.

I’m sorry, but there is only so much that is possible to regain access to an account. But if you ignore instructions you are given, and make no effort to safeguard your data, you will lose your data at some point. And for you, that point is today.

You have had plenty of opportunity to prevent this from happening, and ample warning.

There is nothing I can do for you, except for tell you that I hope you learned a lot from this experience, and that I hope that you will not make the same mistakes again.