IONOS MX Records

Hosting Support
1

Hello,

I need some help please.

I have my site hosting with InfinityFree, but my domain with IONOS. I have just realised that my email I have with IONOS doesn’t work. It has MX issues.

I was advised by IONOS Support that:

“To resolve this issue, you need to contact your nameserver provider and ask them to add the MX records for IONOS. The MX records can only be added through their system, as they are managing your domain’s DNS.”

******Please add these IONOS MX Records: ******

****** MX RECORD ******
Type: MX
Host: @
Value: mx00.ionos.co.uk
Priority: 10

MX Record:
Type: Mx
Host: @
Value: mx01.ionos.co.uk
Priority: 10

Is there a way I can do this so I can get my webmail working? Please can someone assist please, thank you.

2

Sure! Just go into the MX Records menu in the control panel or the DNS Records menu in the client area and configure the records!

6 Likes
3

I am sorry, could you kindly step by step direct me on this? I’m a little confused.

4

Yes, you can find the instructions here:

5 Likes