I just signed up and cannot log in via ftp client.
I followed all instructions under FTP login in the KB section
ftp.epizy.com or 185.27.134.11
User Name:epiz_34090568!
Password
But still keep getting
Unable to login.
This is usually due to an incorrect username or password. Please check both for accuracy including whether or not Caps Lock is accidently enabled. If this error persists, check with your system administrator or hosting provider.
It is generally recommended to use ftpupload.net first and then try those if that fails, but it shouldn’t matter here.
If you have entered the username exactly like this, this is likely the issue. There is an exclamation mark ! next to your username that shouldn’t be there. Use your username without it, so epiz_34090568.
If after doing that it still fails, you might need to check your credentials.