I cant use filezilla now

[sleepycoder]

Website URL

(please specify the URL of the site on which you are experiencing the problem)

Error Message

Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

Other Information

(other information and details relevant to your question)

[Meishin]

Please share FTP logs

How to get full logs from FileZilla

When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections. This article explains how to get this information. Enable debug logging To enable debug logging in FileZilla, you’ll need to do the following: Go to Edit → Settings… Scroll down to the Debug page. Ensure that “Show debug menu” is enabled (it is by default). Update the…

[sleepycoder]

I am uploading folders to the file manager but after that no showing of files only folders is that exactly what works? and with that, i also upload the file to see the file php but still empty is that how it works file php are hidden? and if i use file zilla still not connecting or error

[Greenreader9]

Please share the logs. We can’t help you if you ignore us

[dan3008]

@sleepycoder

i also upload the file to see the file php but still empty is that how it works file php are hidden?

Is it possible you’re falling foul of the file size limit?

Why are my files deleted after uploading them

Sometimes, when you upload a file, the upload is completed but the file is deleted immediately afterwards. This is usually caused by one of the following issues: The file is not in a htdocs folder All websites files must be uploaded to either the main htdocs folder, or to the domain specific htdocs folder (like example.com/htdocs). You cannot upload files to other directories on your account. If you try to create or upload files anywhere else, they will be deleted automatically. The file type…

Specifically:

@Admin

The size limits are:

• HTML, PHP and JS files are limited to 1 MB.
• .htaccess files are limited to 10 kB.
• All other files are limited to 10 MB.