(please specify the URL of the site on which you are experiencing the problem)
Now goes to blank /lander page
(please share the FULL error message you see, if applicable)
Site hosted at InfinityFree, also had domain (www.old-rotherham.co.uk) from 123-reg that also went to this website.
Tried sorting when SSL process changed but not broke it mainly because I don’t know what I am doing 
(other information and details relevant to your question)
Advise appreciated.
Thanks
This is because your DNS settings on your domain old-rotherham.co.uk isn’t correct. Please update its A records to point to your hosting account instead.
To clarify what @Frank419 said: please note that the nameservers for old-rotherham.co.uk are currently pointing to the nameservers from Go Daddy, which are pointing it to servers from Go Daddy.
The easiest way to fix your website is to update your domain’s nameservers, pointing them to our servers:
If you prefer to keep using Go Daddy’s nameservers, you can also update the DNS records at Go Daddy to point the domain to our hosting:
Hello,
I have gone to the control panel at 123-reg where I have changed the old-rotherham.co.uk nameservers to ns1.epizy.com and ns2.epizy.com .
Not sure whether I need to change anything here at Infinity Free for old-rotherham.epizy.com , if so where do I make the changes?
TIA
You don’t need to change anything for the free subdomain. Our free subdomains always point to our hosting, it’s actually not even possible to host them elsewhere.
But your free subdomain redirects to your co.uk domain, which isn’t working right now.
Hello,
Can you instruct me step be step how to get old-rotherham.epizy.com working, I will worry about www.old-rotherham.co.uk (domain purchased from 123-reg) later.
Please talk me through it as if I was a 3 year old, Sad thing is I am 54 and worked the last 25 years with PCs. Just never using webhosts.
Can I blame you? 
the site has worked for so long without a glitch that when I do try to change any settings I don’t know what I am doing and break it…
I had a quick look at your account, and I see that both domains are setup on the same account and linked to the same directory.
That means that there is something in your website code that redirects people trying to visit your free subdomain to your co.uk domain.
So fixing this issue might be as simple as simply removing that redirect logic. As for what exactly you need to do, that depends on how this redirect was setup, which you probably know better than I do.
That said, I checked your co.uk domain and it’s pointing to our nameservers now. So you should be able to request a new SSL certificate for your domain and install that, which should fix your co.uk domain.
Hello,
So, the current situation is…
The epizy address seems to be working fine.
Going to the home page at the .co.uk address works fine but if I link to a specific page this seems to work sometimes.
In regards to Installing SSL for the .co.uk , should this be done at InfinityFree?
It seems to get half way through and just stop…
TIA
I checked your website and it seems fine. I clicked a few links on the home page and it works.
Yes, if you host the website with us, you must also install the SSL certificate with us. Obtaining the certificate through us isn’t strictly necessary, but using our panel is easiest and it’s free.
As for being “stuck”, I don’t think it is, it just can take a while. I see you’re using ZeroSSL, and ZeroSSL is just notoriously slow. Let’s Encrypt and Google Trust certificates usually issue in a minute or two, but ZeroSSL can take 10+ minutes.
If you’re having trouble with ZeroSSL, I recommend you try a different provider.
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