Http error 500

[Hassnain]

ok domain is deleted now…
kindly assist how to add?

[Hassnain]

i was able to add,
now lets wait and see if the site is working again.

[KangJL]

Working now.

Just need to use filezilla to move contents from /htdocs to your_domain/htdocs

[Admin]

@Hassnain

when i type the URL it immediately gives error

Yes, that’s the point. If you followed the instructions I linked to, it will show you an error message, which provides information as to what is wrong and a starting point for fixing it.

Once you have the error, you can try Googling it and see what solutions other people have shared. If you’re unable to solve the problem that way, please share the error message here so we can try to help you.

[Hassnain]

i had already used filezilla and uploaded all the content from back to htdoc server directory… do u thing the sync is taking time… due to which site and even admin portal is not working

Regards,

[Hassnain]

i can also see the difference in the now screenshot

can you advise pls.

[KangJL]

@Hassnain

advise pls.

See below

@KangJL

use filezilla to move contents from /htdocs to your_domain/htdocs

[Oxy]

@Hassnain

i had already used filezilla and uploaded all the content from back to htdoc server directory… do u thing the sync is taking time… due to which site and even admin portal is not working

you only have this empty dir

please upload again

[Hassnain]

ok let me try uploading again

[Hassnain]

no idea why it is showing empty folder whereas all the files are available on server.

anything else i have to try? pls assist

Regards,

[Hassnain]

see the image of main folder, all the files are on server. but still site is showing no files.

[Hassnain]

I guess i found the issue,

find the attached image
there is one new directory created on server techxperts me and inside that htdoc folder is created… so now i am uploading the files there… lets see if that will help…

Regards,

[Greenreader9]

Yes, it was said that is where you need to upload the files about 14 hours ago.

@KangJL

Just need to use filezilla to move contents from /htdocs to your_domain/htdocs

[Hassnain]

Thank you, the site is back online.
But i couldn’t understand WHY was new directory created on the server and uploaded files didn’t work from the root location of htdoc?
How we can change the directory path on server for such issues?
Also, as the hosting is on infinityfree can we also access the server where it is hosted?

Regards & Good Day!

[Greenreader9]

@Hassnain

But i couldn’t understand WHY was new directory created on the server and uploaded files didn’t work from the root location of htdoc?

The root htdocs if for the original domain (Which you removed). Any other addon or sub-domain added after that gets it’s own folder.

[Hassnain]

@Greenreader9
Thank you for the update.
in this case now everything will be new directory - right?
however, i removed all the content from htdoc root directory and now i am getting this error

Isn’t it now only take all the content from new directory?

Kindly assist,

Regards,

[Greenreader9]

Delete the WP-Super cache folder (In /wp-content/plugins). After that, reinstall the plugin in the admin area.

[Hassnain]

@Greenreader9 Thank you, it worked. Appreciate your support.

[Blackzzone]

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