How to change the FTP password

Hosting Support
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How to change the FTP password
Online File Manger And Normal FTP

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Log in to your Client Area, click on your hosting account, go to the account settings, scroll down and then change your password on the “Hosting Account Password” tab (or just leave the field empty to let the system generate a random password) and click on “Update Password”. Changing your hosting account password will also have effect on the database user and for every FTP access to your hosting account.

Oh, also, please post on the right category next time.

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Another question, is there a Log here?

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I don’t think so, but since you have Cloudflare you can also configure Logflare to monitor bad behaviors on your website (and only your website as it can’t monitor external things) with this amazing guide:

Anyway, if you suspected the folder removal to be caused by someone you shared the password to (or you leaked it somewhere), you did the right thing changing it. Just make sure you don’t share it with people you don’t know or don’t trust and, if they’re trying to let you share it again, just block them.

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I just want to know who he is. I have enemies who were friends😑

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Now I changed the account password and the site account
If this defect happened again, what should I do?

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You don’t need to do anything else for now, but if it happens again just recreate the missing webroots, restore the backup and tell the one who got the new password that he’s a troublemaker.

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I did not give anyone the password again :ok_hand:

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