Help fix

[R0ot3dDr0id]

epiz_32378755

Hello, can someone please restore my default .htaccess file? OR reset my files to default again. Thank you

[R0ot3dDr0id]

resetting my file manager would be better, thanks

[anon46092769]

If you want to reset your account, please see this KB article:

Reset or reload an account to start fresh

Sometimes, you may want to clean up your account completely and start from scratch with a clean slate, for example if you need to install a fresh script and want to remove all traces of the old code. Some web hosting platforms offer an Account Reset or Reload Account option to clean the account completely. InfinityFree doesn’t have an option like that. But you can clean your account yourself. Clean the account manually One method to clean an account is to remove all content manually. To clean …

[R0ot3dDr0id]

that doesnt work, i deleted everything but i want the default .htaccess file back

[R0ot3dDr0id]

and it still shows a weird webpage on my site after doing all that as well

[Greenreader9]

If you connected the domain to your new account, it can take 72 hours before every thing begins to work properly.

What is DNS propagation

You’ve added a new domain name to your account, just changed your nameservers or recently modified some DNS settings. However, they aren’t working yet. You’ve discovered already that it’s not working yet because of something called “DNS Propagation”. But what does that mean? Introduction to DNS Before you can understand how DNS Propagation works, you need to understand how DNS itself works. So let’s start with that. Servers on the internet are identified by a set of numbers called an IP addres…

[R0ot3dDr0id]

when i upload files via FTP, i have a folder called app and then htdocs. Do i upload the files here in htdocs?

[R0ot3dDr0id]

i dont understand what a root server location is where, most of them say to place the files in the root directory

[KangJL]

@R0ot3dDr0id

root directory

Known as htdocs here

[R0ot3dDr0id]

so htdocs is root right?

[KangJL]

yes

[R0ot3dDr0id]

when you go to online file manager, do you see an .htaccess file in there? or just .override and do not upload files here?

[KangJL]

I do not get you. Can you provide a screenshot?

[R0ot3dDr0id]

should this be like this only?

[KangJL]

htdocs folder is missing

[R0ot3dDr0id]

its in app folder

[KangJL]

It will not work this way

[R0ot3dDr0id]

so what should i do

[KangJL]

Your hosting account seems messed up.
Like what @anon46092769 said,

@Reset or reload an account to start fresh

Clean the account manually

One method to clean an account is to remove all content manually. To clean an account, you’ll want to do the following:

1. Go into the Addon Domains, Parked Domains and Subdomains menus in your control panel and delete all domains there.
2. Go to Email Accounts, MySQL Databases, Forwarders and delete everything there.
3. Go into Softaculous, go to Installed Apps and delete everything in the list.
4. Go into the file manager, go to the htdocs directory and remove everything in the directory. Also do this for the htdocs directory in every domain folder.

This should remove most of the content from your account. Some content, like the domain directories, will remain because those directories contain protected files.

Create a new account

Another method to get a clean account is to create a new account. Simply create a new hosting account from your client area to get a new, fresh account.

If you want to use a domain name you’ve used on another account before, you will have to remove it from the old account first. Domains can only be hosted on one account at a time.

This should be the preferred method for you

@Reset or reload an account to start fresh

Create a new account

Another method to get a clean account is to create a new account. Simply create a new hosting account from your client area to get a new, fresh account.

If you want to use a domain name you’ve used on another account before, you will have to remove it from the old account first. Domains can only be hosted on one account at a time.

[R0ot3dDr0id]

it says
Click the button below to deactivate your hosting account. A deactivated account will be fully deleted after 60 days. During this period, you can still reactivate the account.

I dont want to wait 60 days.