Website URL http://hunter-phillips.infinityfreeapp.com/ Error Message FTP not working, says the home directory is not available Other Information Status: Waiting to retry… Status: Resolving address of ftpupload.net Status: Connecting to 185.27.134.11:21… Status: Connection established,…

Your website is affected [image] Missing / Deleted Files, Error 403/404, FTP 421 Home directory not available System Issues Which components are affected by this issue You will be affected by this issue if your hosting account (website) is on one of these IP a…

The issue you were seeing was caused by your account’s home directory being missing. That has been recreated now. Unfortunately, as stated in the topic linked to by @SpookyKipper , the files of your account itself were lost and cannot be recovered.

FTP site not working

Hosting Support

SpookyKipper August 30, 2023, 3:21am 2

Your website is affected