FTP site not working

Website URL


Error Message

FTP not working, says the home directory is not available

Other Information

Status: Waiting to retry…
Status: Resolving address of ftpupload.net
Status: Connecting to…
Status: Connection established, waiting for welcome message…
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 632 of 6900 allowed.
Response: 220-Local time is now 21:52. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220 You will be disconnected after 60 seconds of inactivity.
Command: AUTH TLS
Response: 234 AUTH TLS OK.
Status: Initializing TLS…
Status: TLS connection established.
Command: USER epiz_33635310
Response: 331 User epiz_33635310 OK. Password required
Command: PASS ********
Response: 421 Home directory not available - aborting
Error: Could not connect to server

Your website is affected


The issue you were seeing was caused by your account’s home directory being missing. That has been recreated now.

Unfortunately, as stated in the topic linked to by @SpookyKipper, the files of your account itself were lost and cannot be recovered.


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