Error during FTP delete file, file not found: "/babes-pure.com/htdocs/gallery/DO_BE_DELETED/15.jpg"

Hosting Support
1

babes-pure.com

(please specify the URL of the site on which you are experiencing the problem)

Error during FTP delete file, file not found: “/babes-pure.com/htdocs/gallery/DO_BE_DELETED/15.jpg”.

(please share the FULL error message you see, if applicable)

My storage seems to be full. I got this error when i try to delete an file or an folder.

If possible pls be so kind & delete the folder “DO_BE_DELETED” for me.

Or give me advice how to do it myself.

I cant delete it with fileZilla as well.

(other information and details relevant to your question)

Thx, Peter.

2

Why not? Share the error logs from FileZilla.

4 Likes
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Befehl: DELE 14.jpg
Antwort: 550 Could not delete 14.jpg: Disk quota exceeded
4

It seems that you have hit the 5 GB disk space usage for your account, which is probably why you’re experiencing problems managing files.

However, the thing you should do then is to delete files, which means that deleting files should work. But it appears that something is not working right and making you unable to delete these files.

I have asked a server admin to look into this.

3 Likes
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Yes, this is exactly my problem.

Thx for helping me.

Peter.

6

I had also faced this problem few days ago but @Greenreader9 solution help me also.
Thanks!

MOD here - it would be desirable if, in addition to the unnecessary comment, you included a link to the post from GR9 that helped you !

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I’m not sure if the underlying problem was resolved (I don’t think it is, it’s a bug in the underlying quota system, which is hard for us to fix), but the directory in question has been removed now.

5 Likes
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I still have the problem, that I coudnt upload files due to “550 Disk quota exceeded”.

And I cant delete files or folders by myself as well. :frowning:

Can you pls delete the other folders “PLS_DELETE_1 … _8”.

Peter.

9

Those directories have been deleted now too!

3 Likes
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Thx very much. Now Im able to upload again.

But I think this a bug in general, so it would be nice to fix the ‘real’ problem as well.

Topic can be closed.

Peter.

11

I completely agree. But from what I understand, it’s a bug deep inside the operating system of the server, which goes much deeper than the kind of issues we can typically fix. So it’s hard to actually fix this.

3 Likes
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