Epizy.com & Database Server is down

You should create a new topic for that, your problem is probably unrelated to this topic.


But if its related to server down issue na? thats y!!
if it is wrong na SORRY…!! I will do!

It might be, but make a new topic just to be sure.

1 Like

Yes, I see many reports like that. I suspect that the same issues that have caused problems for the control panel and hosting API may have also caused some account suspensions and reactivations to go wrong.

I think you can fix this by just deactivating your account and then reactivating it again. That should correctly reactivate your domain names.


Hello admin,
Please help my website is under maintainance. Actually its a college portal and everyone needs to access it urgently.
website - placement.rf.gd

I’m sorry, but help how? It clearly says your site is offline until the maintenance is completed and that you should not submit any support tickets about it.

That doesn’t mean you should create forum posts instead.

I can’t do anything but basically repeat what you see in the control panel.

I also created a separate announcement about that:

And also about the unreachable domain names:


You should not use free hosting for something as important as a college portal, especially because of unreliability.

If you want, you can use ifastnet’s premium, which is quite cheap.

If you don’t like ifastnet, then try other providers, plenty of them out there offer reliable services for cheap.


tried but not working still redirect to suspended domain :pensive:

My website (http://d2-optimizer.great-site.net/) is also down, DNS resolves to the same

In Chrome:


Using: Online Port Scanner - SubnetOnline.com

Checked port 80 on Host/IP d2-optimizer.great-site.net
The checked port (80, service http) is offline/unreachable

FTP is also not working:

STATUS:> Connecting to ftpupload.net
STATUS:> Connecting to ftpupload.net (ip =
STATUS:> Socket connected. Waiting for welcome message…
220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
220-You are user number 346 of 6900 allowed.
220-Local time is now 16:26. Server port: 21.
220-This is a private system - No anonymous login
220 You will be disconnected after 60 seconds of inactivity.
STATUS:> Connected. Authenticating…
COMMAND:> USER epiz_28642365
331 User epiz_28642365 OK. Password required
COMMAND:> PASS ********
421 Home directory not available - aborting
ERROR:> Password not accepted
ERROR:> Can’t login. Still trying…
STATUS:> Waiting to try again…
ERROR:> Can’t login. Disconnecting…

I think you already know about this, but as another confirmation thought it’d be helpful.


1 Like


Command: open [email protected] 22
Error: FATAL ERROR: Network error: Connection refused
Error: Could not connect to server

Can I at least get access to the FTP server and DB files??

Command: USER epiz_28647349
Response: 331 User epiz_28647349 OK. Password required
Command: PASS ************
Response: 421 Home directory not available - aborting
Error: Could not connect to server
Status: Disconnected from server


  1. We understand this is an issue, iFastNet is working on a solution
  2. You should always have a backup. If a server fails, or there is an outage (like now) you may be wanting to access your files, but they may not be able to be accessed, or are lost forever.
  3. IF cannot/will not retrieve your files. It is your responsibility to always have a working backup.



Yes I have error on connecting database pls fix issue my website URL is Https://acuerdo.co.in

My website is down too: ip: hsam.pellysoft.com.au
Can you please arrange to have it resolved.

I forgot to display the error msg when I attempt to access my site that was working OK:
Unable to connect
Firefox can’t establish a connection to the server at hsam.pellysoft.com.au.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to
access the Web.

db change but issue not fix pls pls suggest as it is very important site for my business

Seems my website is down as well

Is there a general problem here?

db change but issue not fix pls pls suggest as it is very important site for my business

Same problem for me, my epizy.com site is also down. Can event access with filemanager so manage it.