Domain name servers not working

[Cbfccc]

Hello,

I have set my domain name to

ns1.infinityfree.com
ns2.infinityfree.com

On the 17th November I have checked this over a dozen times all correlates.

Today is the 21st so plenty of time for DNS to settle.

who.is is showing the correct name servers for the domain too, all is correct.

I go to open account in infinity free and get so far and it says domain name servers not pointing too the two name servers as above.

When they really are, I can’t progress move forward and it’s becoming frustrating.

What more can I do? I would appreciate some help on this if anyone knows what to do.

Thank you

[Herbert]

Hey there, Could you please provide me the domain name and who is your domain registrar?

[Cbfccc]

Thanks I would prefer not to post the domain but my domain name registrar is fasthosts

[Herbert]

Okay, try these name servers,

• ns1.byet.org
• ns2.byet.org
• ns3.byet.org
• ns4.byet.org
• ns5.byet.org

[Herbert]

How to point your domain name to InfinityFree nameservers

Before you can add your domain name to your hosting account, you need to point it to the InfinityFree nameservers. The nameservers of your domain name are a setting at your domain registrar to allow you to host a domain name with a different provider. So you need to change these settings at the site where you bought your domain name. Most registrars have different panels and we can’t cover them all in this guide. For this guide, we’ll use NameSilo as an example. Step 0: Find the correct namese…

[Cbfccc]

Thank you very much I will, may I ask, why it explicitly says that the default ones should work that they don’t, I will certainly try those alternatives thank you.

[Herbert]

Sometimes some domain registrars are not getting those name servers. It happened to me quite a few times.

[Cbfccc]

Got it, thanks for the speedy advice

[Admin]

If you’re trying to setup a new account, then ns1.infinityfree.com and ns2.infinityfree.com should be fine. If you have an older hosting account with a username that starts with epiz_ and you want to add your domain to that existing account, you’ll need to use ns1.epizy.com and ns2.epizy.com instead.

The nameservers ns1-5.byet.org can always be used.

But I can’t tell what the issue is. It could be that your nameservers were not set correctly by your registrar, or that our validation check is incorrect. But regardless of the reason, I need to know your domain name to see which of those issues is actually the problem.

So I must ask you to share your domain name. If you’re worried about search engines indexing it, you can even choose to take a screenshot of the name and share the image.

@Cbfccc

who.is is showing the correct name servers for the domain too, all is correct.

Please note that while WHOIS information should show the nameservers of your domain, the results don’t always match. Notably if your domain is suspended, the WHOIS information may show the nameservers that are configured, but the actual registry nameservers return different results.

Our checks look at the nameservers that are actually active on the DNS level, not at the information displayed in the WHOIS information.

You can use our Domain Checker tool to check this. Those look up the nameservers that are actually active on your domain. You can find it in the client area in the main menu.