Oggetto: Assistenza configurazione DNS per dominio .it su InfinityFree
Messaggio:
Buongiorno,
ho registrato il dominio happyshoppy.it e sto cercando di configurare i nameserver di InfinityFree (ns1.byet.org e ns2.byet.org) per il mio dominio.
Ho eseguito i controlli richiesti dal registro italiano dei domini (.it) e risulta che i vostri nameserver non rispondono correttamente per questo dominio, con messaggi di errore tipo “REFUSED”.
Potete cortesemente confermarmi se i vostri nameserver supportano domini con estensione .it? In caso affermativo, potete indicarmi la procedura corretta per configurare il mio dominio sui vostri DNS in modo conforme ai requisiti del registro?
Grazie mille per il supporto.
Welcome to the community.
karim12345:
Subject: DNS configuration assistance for .it domain on InfinityFree
Message:
Good morning,
I registered the domain happyshoppy.it and am trying to configure InfinityFree’s nameservers (ns1.byet.org and ns2.byet.org ) for my domain.
I have performed the checks required by the Italian domain registry (.it), and it appears that your nameservers are not responding correctly for this domain, with error messages such as “REFUSED.”
Can you please confirm whether your nameservers support .it domains? If so, can you provide me with the correct procedure to configure my domain on your DNS in compliance with the registry’s requirements?
Thank you very much for your support.
Your issue seems like this:
When you try to point your domain to InfinityFree’s nameservers (ns1.infinityfree.com and ns2.infinityfree.com ), your registrar might refuse the change with error messages like:
DNS Query Refused
ERROR: Answer must be authoritative
The name server is not responsible for this domain
Domain is not activated in the nameservers
Admin
July 18, 2025, 4:27pm
3
First of all, please note that this is an English language forum, so please write your messages in English.
As for your issue itself, the problem is that the .it registry is quite strict regarding the DNS settings of your domain name.
We’ve described that issue in this article:
When you try to point your domain to InfinityFree’s nameservers (ns1.infinityfree.com and ns2.infinityfree.com ), your registrar might refuse the change with error messages like:
DNS Query Refused
ERROR: Answer must be authoritative
The name server is not responsible for this domain
Domain is not activated in the nameservers
The solution is pretty straight forward: you can add your account with CNAME verification instead:
If you want to host your own domain name with InfinityFree, the default way to verify your domain is to set the nameservers first. However, there are cases where setting the nameservers ahead of time is not desirable (for example if you have an existing site which cannot go down) or if your domain provider does not let you set our nameservers.
Fortunately, InfinityFree now has the ability to host your domain name with us without having to change your nameservers ahead of time! This guide explai…
After the domain name has been added to your account, you can go ahead and change the nameservers.