Then I assume that your FTP is disabled until the work on the file server is completed so that any attempt to read and write to the disk(server) is prevented so as not to interfere with the process

Olá boa tarde, meu site está na porta no ips 185.27.134.98 eo meu site é o https://trustmkt.digital/ ele esta com o erro 403 acesso negado. Tem previsão de volta, pois vi que o comentario tem 2 dias. Obrigado desde já.

Hi and welcome to the forum! Please note that this is an English-speaking forum and so you must speak in English or at least provide an accurate translation of your content. Since you didn’t do that I’m gonna translate it for you: [image] TrustMKT-Caio: Hello good afternoon, my website is at th…

I’m on the listed apis and my ftp also is not working, this comes [Screenshot_20230818-222011_Chrome]

Have you logged in to the control panel previously? Can you connect via a desktop client? [image] Help, I cannot connect to FTP File Management and FTP Being able to access your hosting account over FTP is very important to manage your website files. However, t…

I cant even access the ip either not just my website 404! We couldn’t find that page. Please check to make sure you’ve typed the URL correctly. This webserver is CaSe SenSiTiVe so ensure capital letters in the URL match the files uploaded. get that.this is my address maeve-creations.rf.gd

[image] anon99123331: I cant even access the ip either not just my website This is shared hosting, that IP isn’t dedicated, and under whatever situation, you don’t access IPs. Please be paitient until the problem was resolved.

Their host doesn’t use the same servers as we do, meaning a server is either dedicated to iFastNet, InfinityFree or the other company.

Thanks for the update! “Unfortunately, some data was permanently lost and could not be recovered. Accounts experiencing the 404 and FTP home directory errors have all lost their files.” very worrying on a hosting service (I know I know, it’s free and I0m grateful, but… i guess this could happen …

I also found the FTP site is working and all site files were missing. I re-uploaded my files and the site is up and running again.

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