.com.np domain name DNS error

Website UR

prakash77.com.np

Error Message

Health Check

Your domain name is not pointing to our server!

Your domain name does not have valid DNS records set up. If this issue persists for more than a few hours, please contact support.

Other Information

Domain name prakash77.com.np
Primary name server ns1.infinityfree.com
Secondary name server ns2.infinityfree.com

Welcome to the forum

The error is pretty self explanatory. Have you pointed you domain at the infinity free name servers? Remember that these changes can take up to 72 hours to update everywhere

yes i have pointed to infinity free name server and its already active

Domain name prakash77.com.np
Primary name server ns1.infinityfree.com
Secondary name server ns2.infinityfree.com

idk what to do now, is this name server accurate ?

Was that within the last 72 hours? And have you added the domain to your account?

Remember that DNS changes can take up to 72 hours, so you may just have to wait.

I haven’t modified the DNS name server, it was already working fine and suddenly from yesterday 10 PM its down . My website was already working nothing changes have been done

In that case you may need to go back to the registry you got the domain from. because I’ve checked several DNS resolvers and all of them are saying that there are no DNS records.

Doing a WhoIs lookup though shows you’ve made a change today

My site was down from yesterday night 10 PM and then i waiting till morning and still issue wan not solved then i just updated name server but it was same as now

Ok, so just to check, are there any error messages or anything on your dashboard?
It should look something like this:

If there are no problems there then I’d suggest checking with the registry if there are any problems on their end

I checked the issue and it seems that our nameservers are just not responding at all to lookups of your domain name.

I think that this is an issue on our end, it affects other com.np domains too, and we had a similar case in the past with web.id domains.

I’ve reported the issue upstream so they can look into it.

im also facing same issue it was workin well previously but without any modifications im also having this issue can you guys update me what was the issue and is it going to be resolved ?

welcome to the forum. Is your domain a .com.np too? if so, as admin said above, theres an issue being looked into

Admin answered this above :slight_smile: It’s being looked into

Then what is the solution please help me

the solution is to be patient and wait for the underlying problem to be fixed.

Or you could add a parked domain from a different provider (such as a .pp.ua that you can get for free from nic.ua) to give users a temporary access point to your site.

Its not perfect, but those are really the options

is there any other name server i can update or should I just wait

Pankaj update me too if you find any alternative as .com.np is having issue with infinity domain server it’s already been 2 days for me it’s stopped working :frowning:

Unfortunately no, there arn’t any other name servers you can use (as far as I’m aware)

although IFastNet do have other name servers, they all run on the same back end and so will have the same problem

com.np domains are not permitted on free hosting due to repeated server attacks on this domain extension, if you wished to host those here you would need to upgrade to a premium account from iFastNet.com

Hi

com.np domains are not permitted on free hosting due to repeated server attacks on this domain extension, if you wished to host those here you would need to upgrade to a premium account from iFastNet.com

Thank you