Change FTP Hostname in Client Area

I think since does not work for FTP logins anymore, the FTP Hostname on the Client Area should be changed to or another ftp-subdomain that InfinityFree uses.

What it should be (in the future):

It only does not work for you

That’s not what I have seen in this forum. People are saying that ftp doesn’t work, there are suggestions --even from admin-- to try, then the OP says it works. Coincidence? Maybe.

I use WinSCP and it did not connect with, but it did work with I also tried it in an online ftp client, and it worked with

It is a little peculiar.

It works for some, but not all. The thought is that a anti-visus software is blocking it. Also, this should be in the “Informal” catagory, as you don’t need support.

Maybe windows defender is blocking? dunno.

Although, for the category:

Says “Hosting support” includes “issues, bugs, errors”.
and Informal:

Chit-chat, debates, etc. So I wasn’t really sure, but I’ll change it.

In the last week or so I went in-depth about why I don’t think this is a good idea:

The overwhelming majority of people do not have any issues with, only those with bad virus scanners or network filters do. And the SSL certificate on our FTP server is for, not for or any other hostname, so you’ll get SSL errors if you try to use another hosting name pointing to the FTP server IP.

We tell people to use as a workaround if does not work. If does work for you, you should use it instead.

In my opinion this is fine for hosting support. It’s related to an issue on our hosting, so it should be in hosting support.

After all, the questions “why can’t I connect to” and “can you change the FTP hostname in the client area” will largely discuss the same subject, so why should one be considered support and the other not?

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