But I changed all of that and it has been running smoothly ever since… until about 2 weeks ago. I haven’t changed a thing! What would be the difference?
Yes, when you looked at the IO usage calculations before it was wrong, and it improved dramatically after that. Is this happening again?
No, your WordPress plugins contributed to that graph. Remove the unnecessary plugins and themes first.
1 Like
Remember that applications can suddenly multiply usage, such that there might be a memory leak or it is using more usage based off of it’s previous usage (e.g: a program copies all the files in the directory. Then it proceeds to do it again. It now copies those copies and the next time it copies the files it copies both of those copies of the copies and so on. Confusing, I know).
This will dramatically (and sometimes exponentially) increase your resource usage.
3 Likes
Thanks for the explanation. That makes sense. Again, though, how do I ever find it live long enough to work on it? Today’s went live at 3:26 pm and suspended at 4:08.
If you want, you can temporary remove the domain from your website (Using the control panel), make the changes, than add it back. Note that if you remove the domain, you will have to make all the changes from the backed (FTP or MySQL) as the actual website will not be available.
2 Likes
That sounds hard and well over my abilities. I am just dead in the water everything I try to do, because I can’t ever get it live.
Yeah, I think I give up. I can’t seem to even get anything to work in the 30-minute window I have before it shuts down again.
Do this.
- Remove the domain from the control panel while the site is un-suspended.
- Enter your FTP software and login to your account (Online file manager or FileZilla, either will work).
- Open your plugins folder, and delete everything inside it.
- Open your themes folder, and deleted every theme you are not using.
- Wait 72 hours (Set a reminder or timer), then add the domain back in the control panel.
Since you have a custom domain, you don’t have to worry about it getting stolen by someone else.
1 Like
Thank you. I will try this.
1 Like
I can’t find where to remove the domain from the control panel. Help?
Check all of the domain sections in the control panel. Addon domains and Parked domains for example.
1 Like
I’m still getting suspension notices. Is this because I didn’t check all other sections? I did it before that response.
It shows I have no domain assigned to this account, so how can it still be getting shut down?
Check the control panel, the client area is not always accurate.
1 Like
Does this mean I’m totally suspended? I really just want to pull the damn site off of IF. Can I do that with it suspended?
Yes, probably because you hit the limit too many times.
Well, you can open a ticket in the client area asking for a copy of your files, and for them to release your domain. You should be able to create a new account with the same stuff than, just make sure you delete all plugins from the plugin folder before you re-upload.
3 Likes
I doubt so, unless is it a new domain
It’s a custom domain, so they should release it, right?
1 Like