I want to backup my website, but I was unable to download my files [error_4]

Hello there, Could you try downloading your files using an FTP client instead and see if that error will occur as well? I also wouldn’t really recommend downloading files in bulk using the web based file manager.

This screenshot looks very similar to what I saw yesterday. Maybe this answer applies to you too? [image] Mftp error Hosting Support Can you please share the full debug log of FileZilla? Not just a screenshot of the last few lines? Seeing how you get a download error whi…

I would install monstaftp on my site for anyone to use, but I don’t know if the post will violate the terms or not. Asking @Admin

Actually infinityfree already have monstaftp install on their server at https://mftp.infinityfree.net

I’d recommend against running a public file manager due to the CPU and bandwidth cost of running it to you, and I would recommend against using any file manager you find on the web to anyone else. Because you never know if the file manager is a clean, unmodified installation, or whether some logging…

Can't download my files

Hosting Support

Admin July 6, 2020, 5:46pm 3

This screenshot looks very similar to what I saw yesterday. Maybe this answer applies to you too?