dannyarmstrong.rf.gd
FTP Authentication Fail
Response: 421 Home directory not available - aborting
Can’t access my website help
dannyarmstrong.rf.gd
FTP Authentication Fail
Response: 421 Home directory not available - aborting
Can’t access my website help
My website doesn’t break any rules and is not suspended but I can’t access ftp
This could be hosting issue. Have patience
I’m getting same error over and over.
“Error! FTP Authentication failed,”
I did everything as suggested in:
Knowledge base “Help, I cannot connect to FTP”
Nothing works!
Account is Active and website loads, I just can’t get into FTP
Please look into this matter.
Can you please share your epiz username?
Thanks!
epiz_29393253
epiz_29212167
epiz_28870393
I got in and I am able to control the files again
Username: epiz_30830429
Error: Home directory not available - aborting
Related Topic:
I have the same error but it’s not a new account, yesterday it worked fine…
Thank you for your help and sorry for my bad english^^
Same issue here
My website is hosted on 185.27.134.104 - it was down for a while (I’m assuming due to the issue mentioned in Multiple IP's Down) and I lost access to FTP/File manager at the same time as the website outage.
I can see that the site is back up now, and the original forum post indicates that the outage has been fixed, but I still don’t have access to FTP/File manager
When i try to connect to ftp.epizy.com using filezilla, it gives me the message:
Status: | TLS connection established. |
---|---|
Command: | USER epiz_30805852 |
Response: | 331 User epiz_30805852 OK. Password required |
Command: | PASS *************** |
Response: | 421 Home directory not available - aborting |
Error: | Could not connect to server |
I am also not able to load the file manager through cpanel.
As a result, I am not able to update/edit my website files. Please help!
My website URL is bingo-puzzle-challenge.epizy.com
My epiz username is epiz_30805852
thanks,
Ram
Same problem here, can access website “zonneke.freecluster.eu”, but cannot FTP to update site
Problem started yesterday 1/2/2022 around 19:40 CET
Filezilla log:
|Status:|Resolving address of ftpupload.net|
|Status:|Connecting to 185.27.134.11:21…|
|Status:|Connection established, waiting for welcome message…|
|Status:|Initializing TLS…|
|Status:|Verifying certificate…|
|Status:|TLS connection established.|
|Command:|USER epiz_28603530|
|Response:|331 User epiz_28603530 OK. Password required|
|Command:|PASS ***************|
|Response:|421 Home directory not available - aborting|
|Error:|Could not connect to server|
This is hosting issue. Need to wait for admin
epiz_30933704
Same problem, help me !
Please wait! Only admin can address this hosting/ftp issue.
Looks like I regained access to FTP/File manager now. I’m able to upload and edit my files. Thanks for helping to address the issue.
FTP and File manager both work again for me too
my usaername: epiz_30924691
filezilla eror:
Command:USER epiz_30924691
Response:331 User epiz_30924691 OK. Password required
Command:PASS ***************
Response:421 Home directory not available - aborting
Error:Could not connect to server
and file manager not working